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Legacy Forums => Experienced User Forum => Topic started by: A.Scott Pringle on February 12, 2001, 01:30:51 AM

Title: unknown error when retreiving mail
Post by: A.Scott Pringle on February 12, 2001, 01:30:51 AM
Hi all
e-smith has been working well for months now but there is one problem that seems the crop up everyday
I have been having this error for some time
Upon booting a Win98SE box and starting outlook express (version 5.00.2314.1300)
and attempting to collect mail from e-smith (version 4.0.1) via IMAP
i get a box stating
"an unknown error has occurred"
i click on details and see the following

configuration:
account: myusername
server: mail.e-smith.mydomain.com.au
protocol: IMAP
port: 143
secure(SSL): 0
code: 80004005

they all have this same error code
 
if i open a browser or otherwise connect to the e-smith box this error is bypassed
it won't let you log in to get your mail until you do this
it is only when making initial contact with the e-smith box for the day from each machine
anyone know what is going on here and how to stop this coming up

hope to hear from you soon
A.Scott Pringle
Title: Re: unknown error when retreiving mail
Post by: Charlie Brady on February 12, 2001, 01:33:48 AM
A.Scott Pringle wrote:

> Upon booting a Win98SE box and starting outlook express
> (version 5.00.2314.1300)
> and attempting to collect mail from e-smith (version 4.0.1)
> via IMAP
> i get a box stating
> "an unknown error has occurred"

You should ask Microsoft what that "unknown error" is. And when you find out, please share it with us.

Thanks

Charlie
Title: Re: unknown error when retreiving mail
Post by: A.Scott Pringle on February 12, 2001, 02:01:13 AM
on the ms site that error code points to
http://support.microsoft.com/support/kb/articles/Q224/5/35.ASP?LN=EN-US&SD=gn&FR=0&qry=80004005&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=OEX

which tells me to do what i have already done and the error persists
i already have clicked always connect via LAN
i will keep looking
hopefully let you know soon
Scott