Topic: SOlution - password lost, wrong, after update, creates email issues etc.

[k_graham]

AFter a recent update we realized we could not log in with Admin from a web browser and could not do an update and restart. MAil was still coming in. THe workstation doing the update may have been reset after starting the update, so the reconfigure and reboot had not taken place.

DOing a contol alt delete reboot of server and rebooting workstation as well caused more issues as now we were locked out, mail was not working, and password was not accepted from web browser.

I feared we might be in the process of being hacked and began a search on resetting password but thought to try logging in from SME server itself and yes I was able to log into admin with password directly on server, just not by web browser. I ran the software reconfigure and reboot and everything worked again.

Ken

[Jean-Philippe Pialasse]

You failed to do the

Code: [Select]

signal-event post-upgrade; signal-event reboot
This leave a half updated server, with some file ready for the new cinfiguration, and templated files not adapted for the new fubctionning.

Login directly on the server with the password you are using to get to the server manager.

You can either log as admin and you will have a graphical interface, choose reconfigure and reboot, either; as root and you can type the command i wrote above. This will at least give you back access to the manager.

If you also have contribs like smerver-wbl, you must also update them and check for custom-templates see:

https://wiki.contribs.org/SME_Server:9.2 At Known issues when upgrading from previous SME9.x