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Unable to access Server Console using admin log in

Unable to access Server Console using admin log in
« on: January 26, 2016, 08:15:47 PM »
Hi everyone,

I need to log into our SME server v8 to change the email domain.
The problem I have is, I'm unable to log onto the Server Console using the admin user.
I can log into /server-manager with it and administer the server using the WEB Interface, and I can log into SSH/server console using the ROOT credentials, but for some reason the admin user to bring up the SME server configuration prompt.

Could it be that the previous administrator disabled this, if so, where can i enable it, or is there a way to simply change the EMAIL DOMAIN using a cli command and push the updates to the email portion of SME?

I'm desperate here, please help!

Offline Stefano

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Re: Unable to access Server Console using admin log in
« Reply #1 on: January 26, 2016, 08:46:10 PM »
hi, welcome here

log in as root via ssh or server console then
Code: [Select]
console

et voilĂ 

HTH
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia

Offline DanB35

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Re: Unable to access Server Console using admin log in
« Reply #2 on: January 26, 2016, 10:54:54 PM »
or
Code: [Select]
su admin
......

Offline Stefano

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Re: Unable to access Server Console using admin log in
« Reply #3 on: January 26, 2016, 11:49:10 PM »
or
Code: [Select]
su admin

apparently this is not working, as OP said
Quote
but for some reason the admin user to bring up the SME server configuration prompt
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia

Re: Unable to access Server Console using admin log in
« Reply #4 on: January 27, 2016, 12:27:25 AM »
The problem I have is, I'm unable to log onto the Server Console using the admin user.

What happens when you try?

Quote
Could it be that the previous administrator disabled this,

AFAIK there's no documented way to do that.

Quote
... or is there a way to simply change the EMAIL DOMAIN using a cli command and push the updates to the email portion of SME?

It's possible to do from the cli, but if I were you, I'd want to diagnose the problem before making any further changes.

Offline DanB35

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Re: Unable to access Server Console using admin log in
« Reply #5 on: January 27, 2016, 04:50:31 PM »
apparently this is not working, as OP said
He said he can't log in as admin.  That doesn't necessarily mean that "su admin" won't work--it depends on why he can't log in as admin in the first place.  Charlie's question of "what happens" is likely the best place to start.

But with that said, your suggestion to run "console" eliminates more variables.
......

Offline Stefano

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Re: Unable to access Server Console using admin log in
« Reply #6 on: January 27, 2016, 06:17:23 PM »
yes..

in any case, it would be nice if OP will come back and give us some feedback..
sometime it's a bit frustrating seeing people just come here, make question, getting a (possible/probable) solution and just disappear without ever telling us if their problem is solved...
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia