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550 relying denied message from system administrtor sme 8.0 error

Hi i have mail server sme 7.5 i can send and receive emails without any problem
I make another computer as mail server but install in it sme 8.0
with same settings
my domain altawi.com.sa
i Replace mail server sme 7.5 with sme 8.0
when i send email to my network internally it reach without any problem
but when i send to outside emails as (gmail,yahoo,Hotmail) or any email outside domain
I receive message as following in outlook 2007
----------
undeliverable send from altawi
system administrator
to
your message did not reach some or all of intend recipients
subject send from altawi
the following recipients cannot be reach
550 relying denied  ahmedsa88888@gmail.com
---------------
this message show when i replace computer installed with sme 7.5 mail server with
another computer sme mail server 8.0
and two computers with same settings and same internal ip 192.168.1.4
what different between two cases or two mail servers
and what i do to avoid this message from display again
 






Offline Daniel B.

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #1 on: January 17, 2016, 10:03:30 PM »
1) Why are you installing sme8 ? it's in maintenance mode, you'd better go with sme9
2) You need to enable authentication in your client (in Outlook, it's in advanced settings -> Outgoing -> tick the box "authentication", and the box "use same credentials as for inbound")
C'est la fin du monde !!! :lol:

guest22

Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #2 on: January 17, 2016, 10:54:05 PM »
We have been going over this time and time again with the same user (and using another alias). We've spent many hours explaining what to do, what not to do and the feedback we required. We never heard back. Now this post pops up.

Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #3 on: January 18, 2016, 05:29:28 AM »
Thank you
i don't have any problem in current mail server sme 7.5
only i need to replace sme 7.4 with another computer have sme 8.0
but when i put system  sme 8.0 this problem happen

Online janet

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #4 on: January 18, 2016, 05:39:43 AM »
ahmedsa

Daniel asnwered you, please read & carry out the suggestions people give you.

"2) You need to enable authentication in your client (in Outlook, it's in advanced settings -> Outgoing -> tick the box "authentication", and the box "use same credentials as for inbound")"
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Offline Stefano

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #5 on: January 18, 2016, 12:34:59 PM »
Thank you
i don't have any problem in current mail server sme 7.5
only i need to replace sme 7.4 with another computer have sme 8.0
but when i put system  sme 8.0 this problem happen

you are using an old and unsupported distro (7.X branch)
you really should install only SME9
you are posting in the wrong place
you have been answered many times to your questions, without any kind of feedback.. that's bad
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia

Offline Stefano

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #6 on: January 18, 2016, 12:35:38 PM »
moving to SME server 8.x
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia

Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #7 on: January 18, 2016, 03:21:43 PM »
Thank you for reply
i do as following picture you post
i do it but after this when i send to any email outside domain
yahoo,gmail,hotmail any outside email
it still in outbox of outlook


Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #8 on: January 18, 2016, 03:22:10 PM »
and not sent it is still in outbox

Offline Stefano

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #9 on: January 18, 2016, 03:41:59 PM »
well.. what about taking a look into the logs?

before posting, please, remember to give us as much details as you can..

PLEASE, DON'T START AGAIN POSTING THINGS LIKE "it doesn't work"

thank you
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia

Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #10 on: January 18, 2016, 03:48:40 PM »
what i write to get log file

Offline byte

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #11 on: January 18, 2016, 04:12:17 PM »
what i write to get log file

Go to your server manager admin page and click on "view logs" then from the drop down list have a look at qmail, qpsmtpd and sqpsmtpd logs and show us the output at the time of sending the email message from the client.
--[byte]--

Have you filled in a Bug Report over @ http://bugs.contribs.org ? Please don't wait to be told this way you help us to help you/others - Thanks!

Online janet

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #12 on: January 18, 2016, 08:18:28 PM »
ahmedsa

You should also test email sending by logging in to webmail (preferably as the same user you are using in Outlook)
https://yourdomain/webmail

If you can send from webmail that means your server is OK & the problem is in Outlook.
If you are not able to send from webmail that means you have a server based problem rather than a problem with Outlook client.
As suggested you need to look at log files to find errors.
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #13 on: January 19, 2016, 03:49:55 PM »
result output of qmail/current
I cannot send but i can recieve
meaning problem in sending
2016-01-19 09:34:19.670731500 info msg 46403152: bytes 84272 from <ahmedsaloom@altawi.com.sa> qp 6734 uid 453
2016-01-19 09:34:19.680567500 starting delivery 323: msg 46403152 to remote al_shift77@hotmail.com
2016-01-19 09:34:19.680569500 status: local 0/20 remote 2/20
2016-01-19 09:34:19.680570500 delivery 322: success: 127.0.0.1_accepted_message./Remote_host_said:_250_Queued!_1453214059_qp_6734_<003101d152c6$3644b610$a2ce2230$@com.sa>/
2016-01-19 09:34:19.680572500 status: local 0/20 remote 1/20
2016-01-19 09:34:19.680573500 end msg 46403111
2016-01-19 09:34:20.179333500 new msg 46403111
2016-01-19 09:34:20.179335500 info msg 46403111: bytes 84526 from <ahmedsaloom@altawi.com.sa> qp 6742 uid 453
2016-01-19 09:34:20.192090500 starting delivery 324: msg 46403111 to remote al_shift77@hotmail.com
2016-01-19 09:34:20.192092500 status: local 0/20 remote 2/20
2016-01-19 09:34:20.192093500 delivery 323: success: 127.0.0.1_accepted_message./Remote_host_said:_250_Queued!_1453214060_qp_6742_<003101d152c6$3644b610$a2ce2230$@com.sa>/
2016-01-19 09:34:20.192096500 status: local 0/20 remote 1/20
2016-01-19 09:34:20.192097500 end msg 46403152
2016-01-19 09:34:20.704778500 new msg 46403152
2016-01-19 09:34:20.704781500 info msg 46403152: bytes 84780 from <ahmedsaloom@altawi.com.sa> qp 6750 uid 453
2016-01-19 09:34:20.719974500 starting delivery 325: msg 46403152 to remote al_shift77@hotmail.com
2016-01-19 09:34:20.719976500 status: local 0/20 remote 2/20
2016-01-19 09:34:20.719978500 delivery 324: success: 127.0.0.1_accepted_message./Remote_host_said:_250_Queued!_1453214060_qp_6750_<003101d152c6$3644b610$a2ce2230$@com.sa>/
2016-01-19 09:34:20.719980500 status: local 0/20 remote 1/20
2016-01-19 09:34:20.719981500 end msg 46403111
2016-01-19 09:34:21.220745500 new msg 46403111
2016-01-19 09:34:21.220747500 info msg 46403111: bytes 85034 from <ahmedsaloom@altawi.com.sa> qp 6758 uid 453
2016-01-19 09:34:21.232153500 starting delivery 326: msg 46403111 to remote al_shift77@hotmail.com
2016-01-19 09:34:21.232156500 status: local 0/20 remote 2/20
2016-01-19 09:34:21.232157500 delivery 325: success: 127.0.0.1_accepted_message./Remote_host_said:_250_Queued!_1453214061_qp_6758_<003101d152c6$3644b610$a2ce2230$@com.sa>/
2016-01-19 09:34:21.232160500 status: local 0/20 remote 1/20
2016-01-19 09:34:21.232161500 end msg 46403152
2016-01-19 09:34:21.761351500 new msg 46403152
2016-01-19 09:34:21.761353500 info msg 46403152: bytes 85288 from <ahmedsaloom@altawi.com.sa> qp 6766 uid 453
2016-01-19 09:34:21.772661500 starting delivery 327: msg 46403152 to remote al_shift77@hotmail.com
2016-01-19 09:34:21.772664500 status: local 0/20 remote 2/20

Offline Stefano

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Re: 550 relying denied message from system administrtor sme 8.0 error
« Reply #14 on: January 19, 2016, 03:51:56 PM »
we already know you can't send, we don't know WHY you can't, you're not helping us
Consulente di Smeserver.it -  Soluzioni e supporto su Sme server in Italia