Topic: Sogo - vacation (ouf of office / Auto Reply)

[georgios]

Hi,

Working fine with Sogo on SME Server 9.1, my mail user is working with Sogo interface for the webmail, during the vacation, users are setting their vacaton messages.

(on the first config of the server, I have enabled "dovecot AdminIsMaster enabled")

What I noticed:

• internal user are receiving the auto message
• microsoft office 365 users are receiving the auto message
• other Mails server are receiving the auto message (ubuntu, iredmail..)
• GMail is not receiving the auto message and some other mail server: I get always a return message in my "admin" email for error : Remote host said: 555 5.5.2 Syntax error (example mail server) or "Connected to 74.XX.XX.XX but sender was rejected.
  Remote host said: 555 5.5.2" for gmail

After looking in the header of the message (please find the attachment), I have seen that it is missing the "return path" in the header message of the Auto Reply, could be this problem for gmail?
(I am receiving the errors as "failure notice" in my admn@ mailbox)

Many thanks

[georgios]

Hi,

Working fine with Sogo on SME Server 9.1, my mail user is working with Sogo interface for the webmail, during the vacation, users are setting their vacaton messages.

(on the first config of the server, I have enabled "dovecot AdminIsMaster enabled")

What I noticed:

• internal user are receiving the auto message
• microsoft office 365 users are receiving the auto message
• other Mails server are receiving the auto message (ubuntu, iredmail..)
• GMail is not receiving the auto message and some other mail server: I get always a return message in my "admin" email for error : Remote host said: 555 5.5.2 Syntax error (example mail server) or "Connected to 74.XX.XX.XX but sender was rejected.
  Remote host said: 555 5.5.2" for gmail

After looking in the header of the message (please find the attachment), I have seen that it is missing the "return path" in the header message of the Auto Reply, could be this problem for gmail?
(I am receiving the errors as "failure notice" in my admn@ mailbox)

Many thanks

Hi, for information, I did not success to resolve this problem. I create a bug on "Sogo Bugs" : http://sogo.nu/bugs/view.php?id=3435

The return path is always "empty" in the Header email and not accepted by Gmail and other mail servers.


thanks

[georgios]

 
Finally I resolved my problem after two years !! with reading this BUGZILLA: https://bugs.contribs.org/show_bug.cgi?id=9883

Thanks Daniel, Jean-Philippe, Wang, Charlie !

Now I am able to receive "auto reply" on gmail on my test/dev SME Server 9.1:

please see the structure of the message:

Delivered-To: XXXX@gmail.com
Received: by 10.100.183.3 with SMTP id u3csp1921210pjb;
        Tue, 11 Apr 2017 01:05:46 -0700 (PDT)
X-Received: by 10.28.29.88 with SMTP id d85mr12451580wmd.56.1491897946313;
        Tue, 11 Apr 2017 01:05:46 -0700 (PDT)
Return-Path: <>
Received: from XXX.gr (mail.XXX.gr. [178.XX.169.XX])
        by mx.google.com with SMTP id y100si13775140wrc.183.2017.04.11.01.05.45
        for <xxxxxx@gmail.com>;
        Tue, 11 Apr 2017 01:05:45 -0700 (PDT)
Received-SPF: pass (google.com: domain of postmaster@XX.gr designates 178.XX.XXX.XXas permitted sender) client-ip=178.XX.XXX.X;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of postmaster@xxx.gr designates 178.33.169.241 as permitted sender) smtp.helo=XX.gr
Received: (qmail 3211 invoked by uid 5000); 11 Apr 2017 08:05:45 -0000
X-Sieve: Pigeonhole Sieve 0.2.2
Message-ID: <dovecot-sieve-1491897945-660893-0@mail.XXX.gr>
Date: Tue, 11 Apr 2017 11:05:45 +0300
From: <xxx@XXX.gr>
To: <XXX@gmail.com>
Subject: ABSENCE - DE RETOUR LE 01/01

I only update QMAIL with the "smeupdates-testing" to qmail-1.03-18.el6.sme.x86_64  (before 0.3-17).

can Qmail be updated now from production source/updates?

[Stefano]

I'd say yes

if you update your server from smeupdates-testing you'll end in having a SME9.2 RC2 install, which is stable.. I'm using 9.2 since the early beta stage in production and had no issues

[georgios]

I'd say yes

if you update your server from smeupdates-testing you'll end in having a SME9.2 RC2 install, which is stable.. I'm using 9.2 since the early beta stage in production and had no issues

Thanks Stefano I will wait I think when we will get the official Release !
I m so happy that I resolve this problem !

[Stefano]

I'm using it in production on an heavy loaded server (220 users, many thousands of email every day).. Rock solid
Try it, trust me

[georgios]

I'm using it in production on an heavy loaded server (220 users, many thousands of email every day).. Rock solid
Try it, trust me

with Sogo?
I stop to using sogo activesync on all the devices because Sogo/Activesync was a little bit slow with a lot of users. I will follow the documentation with the number/limit of connections per sogo.

[Stefano]

Yes, sogo 3.2.8 nightly, no activesync, webaccess only