Koozali.org formerly Contribs.org

relaying denied when send message from outlook by sme server

relaying denied when send message from outlook by sme server
« on: April 25, 2015, 10:16:47 PM »
Hi guys i Have mail server sme 8 but when i send message to outside domain like yahoo it give me error as following
Your message did not reach some or all of the intended recipients.

      Subject:   ahmed barbary
      Sent:   25/04/2015 5:22 PM

The following recipient(s) cannot be reached:

      'ahmed_elbarbary.2010@yahoo.com' on 25/04/2015 5:22 PM
            550 relaying denied ahmed_elbarbary.2010@yahoo.com

why this error show to me
and how to solve it

Re: relaying denied when send message from outlook by sme server
« Reply #1 on: April 26, 2015, 06:33:49 AM »
Thank you for reply
why this message show

Offline DanB35

  • ****
  • 764
    • http://www.familybrown.org
Re: relaying denied when send message from outlook by sme server
« Reply #2 on: April 26, 2015, 11:47:44 AM »
You need to set the email account in Outlook to log in to your SMTP server (the SME server) with your username and password, and to use SSL/TLS.  I don't have a copy of Outlook here to say exactly what those settings are called.
......

Re: relaying denied when send message from outlook by sme server
« Reply #3 on: April 26, 2015, 02:28:05 PM »
Thank you for reply
it doesn't work
can any settings done
from sme
when i write user name and password
it give me non authentication supported by this client

Offline janet

  • ****
  • 4,812
Re: relaying denied when send message from outlook by sme server
« Reply #4 on: April 26, 2015, 08:00:09 PM »
ahmedsa

Look at this
http://wiki.contribs.org/Email_-_Setting_up_E-mail_clients_for_SME_8.0

you should used IMAPS with port 993 & SMTPS with port 465
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Offline janet

  • ****
  • 4,812
Re: relaying denied when send message from outlook by sme server
« Reply #5 on: April 26, 2015, 08:33:36 PM »
ahmedsa

So what is your SMTPSmartHost setting on this sme 8 server ?
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Re: relaying denied when send message from outlook by sme server
« Reply #6 on: April 28, 2015, 02:39:16 PM »
This is sme server release 8.1
smtpsmarthost altawi.com.sa
and smtp authentication in sme server is allow both smtp and ssmtp
in client
I do the account and test it is OK
after that when i send it give me 550 relay message error with subject administrator  why
what i change actually
in outlook settings 2007
i modify following
in advanced tab
port 25 to 465
port 110 to 993
this server require encrypted connection ssl check mark true
use following type of encrypted set to auto
in outgoing server tab select my outgoing server table require authentication set to true check mark
use same settings as my incoming mail server set to true check mark
after that when i make send and receive from outlook 
the server you are connecting to it is using security certificate that cannot be verified
then i click view certificate button
then i not found install certificate button exist or found
issued to my server name
issued by server name
valid from 28/04/2015 to 27/04/2016
what i do now
Are my steps is true
And how to install certificate
How to allow send from my server to outside domain

 

Offline janet

  • ****
  • 4,812
Re: relaying denied when send message from outlook by sme server
« Reply #7 on: April 28, 2015, 11:16:10 PM »
ahmedsa/jonson

Quote
This is sme server release 8.1
smtpsmarthost altawi.com.sa

Based on information in other threads that is your own servers domain name URL, you would use that to configure your email client when asked for SMTP server name & IMAP server name.
AFAICT it is NOT your SMTPSmartHost setting.

Your SMTPSmartHost setting (address of your ISPs SMTP server) should (apparently) be
smtp.awalnet.net.sa
that is what your ISP awal advised on their website tutorial.

Change that in Server Manager - Email panel, for Address of ISPs SMTP server

Your email may then send correctly.

To remove issues with Outlook 2007 client configuration, can you please use webmail to test sending & receiving of mail.
https://altawi.com.sa/webmail

login as a valid user & try sending an email message to an external address. Please setup a free gmail account for yourself & send an email from sme servers webmail application to your gmail email address.
Testing that way will remove any issues with yahoo (who can be very fussy) & also remove issues with email client (Outlook 2007).

Once it has been proven you can send email from webmail satisfactorily, you can then troubleshoot Outlook 2007 configuration.

I would suggest to install Mozilla Thunderbird on a workstation behind sme server & use that to test your settings etc. Thunderbird is a very robust email client & is known to work well with sme server. Once you know Thunderbird can send & receive correctly, then you can troubleshoot Outlook 2007 issues.

At the moment you have multiple issues going on, so test & fix them one at a time using the software tools & methodology I have advised.



« Last Edit: April 28, 2015, 11:41:22 PM by janet »
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Re: relaying denied when send message from outlook by sme server
« Reply #8 on: April 30, 2015, 08:25:23 AM »
Thank you for reply
i install mozilla thunderbrid but it tell me usernam or password is not valid
i sure it is ok
this is my account in outlook to my server#

Offline janet

  • ****
  • 4,812
Re: relaying denied when send message from outlook by sme server
« Reply #9 on: April 30, 2015, 08:29:38 AM »
ahmedsa/jonson

Can you log in to webmail on your sme server using the same username & pw ?

Also see
http://wiki.contribs.org/Email_-_Setting_up_E-mail_clients_for_SME_8.0#Configuring_Thunderbird_clients
« Last Edit: April 30, 2015, 08:32:26 AM by janet »
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Re: relaying denied when send message from outlook by sme server
« Reply #10 on: April 30, 2015, 10:32:29 AM »
No i cannot log in with same account

Offline janet

  • ****
  • 4,812
Re: relaying denied when send message from outlook by sme server
« Reply #11 on: April 30, 2015, 12:31:49 PM »
ahmedsa/jonson

Did you enable webmail in server manager ?
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Re: relaying denied when send message from outlook by sme server
« Reply #12 on: April 30, 2015, 01:37:42 PM »
Web mail access   Allow HTTPS (secure) in server manager





Re: relaying denied when send message from outlook by sme server
« Reply #13 on: April 30, 2015, 03:30:38 PM »
If web email is enabled in server it must take the account from mail server
or I must register again in web

Offline DanB35

  • ****
  • 764
    • http://www.familybrown.org
Re: relaying denied when send message from outlook by sme server
« Reply #14 on: April 30, 2015, 03:48:23 PM »
Any valid account on the server should be able to log in to webmail--there's no separate registration for webmail.  Can you log in with the admin user?
......