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sending and receive email problem

Offline ahmedsa

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Re: sending and receive email problem
« Reply #30 on: March 05, 2015, 06:55:59 PM »
ok i will check

Offline ahmedsa

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Re: sending and receive email problem
« Reply #31 on: March 07, 2015, 06:30:43 AM »
Thank you for reply
every thing is work now but sending and receiving is slow
are there are any command to quick send and receive

Offline janet

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Re: sending and receive email problem
« Reply #32 on: March 07, 2015, 06:41:26 AM »
ahmedsa

Show output of
top -i

htop

These will show the active processes & how much memory & CPU resource is being used, so read the outputs & see if anything obvious there.

Please describe your Internet connection ie ADSL2+ etc, what upload & download speed is your connection rated at.
You can also test the actual performance eg from a workstation behind the server. Google for a suitable (local to your area) speed test site.
« Last Edit: March 07, 2015, 06:45:19 AM by janet »
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Offline CharlieBrady

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Re: sending and receive email problem
« Reply #33 on: March 12, 2015, 05:22:54 PM »
@4000000054f863e324e876a4 delivery 59: deferral: Connected_to_127.0.0.1_but_gree                                             ting_failed./Remote_host_said:_451_Upstream_SMTP_server_not_available/

This indicates that you have programmed the wrong FQDN or wrong IP address for your ISP's email server.

Offline Stefano

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Re: sending and receive email problem
« Reply #34 on: March 12, 2015, 05:26:43 PM »
This indicates that you have programmed the wrong FQDN or wrong IP address for your ISP's email server.

It could be due to a dns issue..
I remember that in some occasion, without using a dns forwarder, SME "floods" root servers with dns requests.. in such a case, wan connection becomes useless

Offline CharlieBrady

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Re: sending and receive email problem
« Reply #35 on: March 12, 2015, 05:27:17 PM »
@4000000054f865ef32d8980c warning: trouble opening info/1/4573942; will try again later
@4000000054f865ef32d8af7c warning: trouble opening info/20/4576353; will try again later
@4000000054f865f132d4cf4c warning: trouble opening info/10/4572893; will try again later
@4000000054f865f132d4e2d4 warning: trouble opening info/11/4575010; will try again later

That probably indicates a qmail queue corruption. Perhaps you deleted some messages from the queue while qmail was running. Or maybe your system crashed or lost power.

Here is some advice I found by googling for the error message you showed us:

Quote
Messages were deleted from the queue while qmail-send was running.
Restart qmail-send and the errors will go away. If the queue is
badly corrupted you may need to run a utility to fix it; search
for for queue-fix or queue_repair in qmail.org. In future don't
manipulate the queue while qmail is running.

You can probably make those messages go away by doing:

sv stop /service/qmail
cd /var/qmail/queue
rm */1/4573942 */20/4576353 */10/4572893 */11/4575010
sv start /service/qmail
« Last Edit: March 12, 2015, 05:31:53 PM by CharlieBrady »

Offline CharlieBrady

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Re: sending and receive email problem
« Reply #36 on: March 12, 2015, 05:27:45 PM »
It could be due to a dns issue..

Perhaps. There might be more detail in the smtp-auth-proxy log file.

Offline ahmedsa

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Re: sending and receive email problem
« Reply #37 on: March 12, 2015, 08:15:03 PM »
Thank you for reply
I think problem not in dns
because it give me test connection successfully in internet access on server
but i think problem between serveres and computeres in network meaning every thing reached until server and after this something prevent server from connect this with another computeres
So that i have two questions
1-why it dns issue and in same time internet access to server is successfully(i showed in test internet access)
2-the code you write above is warning but not error to prevent email send or recieve
so that are there are another reason for problem

Offline janet

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Re: sending and receive email problem
« Reply #38 on: March 12, 2015, 11:01:35 PM »
ahmedsa

What you "think" does not provide answers.

I suggest you listen to Charlie as he has examined your log files, found multiple errors/problems, & advised you suitable solutions.
Please read again his posts, here
http://forums.contribs.org/index.php/topic,51529.msg262229.html#msg262229
which answers your mail sending problem,

& here
http://forums.contribs.org/index.php/topic,51529.msg262231.html#msg262231
which answers other issues appearing in your log files.
« Last Edit: March 12, 2015, 11:03:13 PM by janet »
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Offline ahmedsa

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Re: sending and receive email problem
« Reply #39 on: March 13, 2015, 09:59:06 AM »
Thank you for reply
How to get detailes from  smtp-auth-proxy log file.
what command i write to get it
How i know there are wrong in FQDN or wrong ip address of your isp

Offline janet

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Re: sending and receive email problem
« Reply #40 on: March 13, 2015, 10:21:57 AM »
ahmedsa

Quote
How to get details from  smtp-auth-proxy log file.
what command i write to get it

Look in server manager View log files panel
select
smtp-auth-proxy/current
or an older log file by date/name


Quote
How i know there are wrong in FQDN or wrong ip address of your isp
What is your ISP name so we can check what it should be ? (ie search online or at your ISPs website)
To see what you have set, look in server manager Email panel, under the setting for
Address of Internet provider's mail server

For TPG in Australia it is
mail.tpg.com.au
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Offline ahmedsa

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Re: sending and receive email problem
« Reply #41 on: March 13, 2015, 05:17:33 PM »
Thank you for reply
but this settings of isp is not new it is before 4 year
and until now work but sometimes sending problem
and Now we discuss about the reason of problem

Offline janet

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Re: sending and receive email problem
« Reply #42 on: March 13, 2015, 09:04:13 PM »
ahmedsa

Things can change, ISPs can make changes, there have been many occurrences mentioned in these forums over the years when ISPs have blocked access to ports etc & affected user access.

We are trying to help you discover what the problem is by looking at log file errors that give indications of where the problem is.
It can be a process of elimination.

If you do not provide us with real world answers re your server settings etc, then it is difficult to help you.

There is no point for you to keep discussing or suggesting your theoretical opinions as to why you have problems sending mail etc.
The log files have indicated a problem/error connecting to your ISPs smtp server so we need to investigate why.
Please provide the information requested.

Do you want help or not ?


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Offline ahmedsa

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Re: sending and receive email problem
« Reply #43 on: March 14, 2015, 05:20:05 AM »
Thank you for reply
OK i will follow your reply and points.
 let me check and i will post what i found in log file

Offline janet

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Re: sending and receive email problem
« Reply #44 on: March 14, 2015, 05:55:01 AM »
ahmedsa

Charlie already found something in your log file.
    @4000000054f863e324e876a4 delivery 59: deferral: Connected_to_127.0.0.1_but_gree                                             ting_failed./Remote_host_said:_451_Upstream_SMTP_server_not_available/
This indicates that you have programmed the wrong FQDN or wrong IP address for your ISP's email server.

Please tell us what your ISP's smtp server address is, look in server manager Email panel, under the setting for
Address of Internet provider's mail server

You can also find that at the root prompt by doing
config show SMTPSmartHost

« Last Edit: March 14, 2015, 05:57:36 AM by janet »
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