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Unable to delete an outbound Route

Offline majordan

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Unable to delete an outbound Route
« on: May 14, 2014, 11:37:13 AM »
SAIL V 3.1.1.22
I have an outbound route which I need to change but I am unable to delete it. The GUI says deleted and I confirm the action but it still appears in the list. This is preventing the system from creating a new route to this particular site and extension numbers. I saw this as a bug in a much earlier version but I assumed this would have been fixed by now. The deleted route it is calling route E: Is there a manual way to remove this route? if so where as it is causing a severe problem :(

Offline SARK devs

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Re: Unable to delete an outbound Route
« Reply #1 on: May 15, 2014, 08:51:23 PM »
Hi

It is the space in the name which is causing the problem.

You'll need to delete it manually from the database

Kind Regards
S

Offline majordan

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Re: Unable to delete an outbound Route
« Reply #2 on: May 19, 2014, 03:18:29 PM »
Have used the SQLite extension Mozilla and this worked perfectly :)

Thank you