Topic: SOGo and mobile devices ?

[fpausp]

I have installed SOGo 2.2.1 on SME 8.1 (64bit) and like to test the synchronization of mobile devices,
can I use the official SOGo documentation or is there a special way to do this ?

[Stefano]

can I use the official SOGo documentation ?

yes, of course

[jameswilson]

Im trying to install SOGo for use via activesync and am running into a few problems. Im not sure it has installed correctly as when I try and logon to the SOGo page it wont accept any usernames etc saying they are wrong. But /webmail works fine.

[Stefano]

Im trying to install SOGo for use via activesync

how? what did you do?

and am running into a few problems.

problems without any kind of evidence (logs) aren't problems

[jameswilson]

lol true

I followed this guide
http://wiki.contribs.org/Sogo

sogo gives me a login screen but any username says its incorrect.

Code: [Select]

                                                                                                                                                          com
[root@smebox ~]# mc
sogo.log           [----]  5 L:[289+ 1 290/350] *(31712/38976b)= 7  55 0x37
x.x.x.x - - [17/Mar/2014:13:49:52 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:53 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:53 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:54 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:54 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:54 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:54 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:54 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x- - [17/Mar/2014:13:49:54 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:54 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:54 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:54 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:54 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:49:55 sogod [2839]: SOGoRootPage Login from '81.143.33.105' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
x.x.x.x - - [17/Mar/2014:13:49:55 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.003 - - 0
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
Mar 17 13:50:26 sogod [2839]: [ERROR] <0x0x9fcce7c[SOGoSQLUserProfile]> failed to acquire channel for URL: (null)
x.x.x.x - - [17/Mar/2014:13:50:26 GMT] "GET /SOGo/ HTTP/1.1" 200 3843/0 0.027 11809 67% 1M
192.168.16.23 - - [17/Mar/2014:13:50:57 GMT] "GET /SOGo/ HTTP/1.1" 200 3843/0 0.024 11809 67% 8K
Mar 17 13:51:09 sogod [2839]: SOGoRootPage Login from '192.168.16.23' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
192.168.16.23 - - [17/Mar/2014:13:51:09 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/55 0.003 - - 4K
Mar 17 13:51:15 sogod [2839]: SOGoRootPage Login from '192.168.16.23' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
192.168.16.23 - - [17/Mar/2014:13:51:15 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/94 0.002 - - 0
Mar 17 13:51:21 sogod [2839]: SOGoRootPage Login from '192.168.16.23' for user 'admin' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
192.168.16.23 - - [17/Mar/2014:13:51:21 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/84 0.003 - - 0
82.132.213.178 - - [17/Mar/2014:14:11:13 GMT] "GET /SOGo HTTP/1.1" 302 0/0 0.001 - - 0
82.132.213.178 - - [17/Mar/2014:14:11:14 GMT] "GET /SOGo/ HTTP/1.1" 200 3843/0 0.013 11809 67% 0
Mar 17 14:12:35 sogod [2839]: SOGoRootPage Login from '82.132.213.178' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
82.132.213.178 - - [17/Mar/2014:14:12:35 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/55 0.022 - - 0
Mar 17 14:12:37 sogod [2839]: SOGoRootPage Login from '82.132.213.178' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
82.132.213.178 - - [17/Mar/2014:14:12:37 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/55 0.023 - - 0
94.175.226.2 - - [17/Mar/2014:15:49:39 GMT] "GET /SOGo HTTP/1.1" 302 0/0 0.002 - - 0
94.175.226.2 - - [17/Mar/2014:15:49:39 GMT] "GET /SOGo/ HTTP/1.1" 200 3843/0 0.015 11809 67% 0
Mar 17 15:49:48 sogod [2839]: SOGoRootPage Login from '94.175.226.2' for user 'james.wilson' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
94.175.226.2 - - [17/Mar/2014:15:49:48 GMT] "POST /SOGo/connect HTTP/1.1" 403 34/55 0.003 - - 0



[stephdl]

are you in 64 or in 32 bit....the installation method can change a bit, please refer to the Wiki

[jameswilson]

i followed the 32 bit (first set) ie above the 64 bit ones as its a 32 bit server

[jameswilson]

sorry 32 bit install its an i7 so could of used 64 bit but when i installed it 64bit sme was a bit new

[nicolatiana]

ActiveSync is NOT directly supported. See http://wiki.sogo.nu/Windowsmobile. It seems the only chance is install the Funambol server too.
The Funambol server installation for me was a nightmare on a test machine and I did not get results.
As far as I'm concerned I encourage customers to use IOS or Android Devices using CalDav/CardDav protocols.

The login problem you're experiencing: from web browser on desktop/laptop or what ? Or are you trying to config ActiveSync ?
What do you mean for "/webmail works ?"

Nicola

[jameswilson]

Activesync is the dream but atm sogo doesn't work in the browser.

/webmail ie horde us working fine. I only added that to show it wasn't a username, password issue. Id guess my initial issue is the above logfile error.

plus I'm not there but the sogo site says it nativly supports activesync at >v2.2?

[nicolatiana]

Microsoft-world&C compatibility is a feature that works "natively" only with OpenChange + Samba 4 so it's not an option for Sme, at least in the short period.
I've not completely clear if OpenChange is totally free.

Authentication: is the your an install from scratch ? It seems something like this http://bugs.contribs.org/show_bug.cgi?id=7269 even if in a new install sholuld all be ok.
Which version of your smeserver-sogo package ? The right one should be 1.0.1-1.el5.nh.
Take a look to httpd logs too.

Nicola

[jameswilson]

Microsoft-world&C compatibility is a feature that works "natively" only with OpenChange + Samba 4 so it's not an option for Sme, at least in the short period.
I've not completely clear if OpenChange is totally free.

Authentication: is the your an install from scratch ? It seems something like this http://bugs.contribs.org/show_bug.cgi?id=7269 even if in a new install sholuld all be ok.
Which version of your smeserver-sogo package ? The right one should be 1.0.1-1.el5.nh.
Take a look to httpd logs too.

Nicola

Im still just looking at sogo itself via the browser atm. It is an install from scratch yes. I could build a new vm for testing if you think that is the issue. Im unsure what version of smeserver-sogo I installed. how would I find out?

[nicolatiana]

yum list installed smeserver-sogo*

should fit for you

Nicola

[jameswilson]

Installed Packages
smeserver-sogo.noarch                   0.6-1.el5.nh                   installed

is the answer. which looks to be wrong

[nicolatiana]

mmmm . .. .
there's something wrong in the fact that the repo has not "sent" the last package . . . .
I'll put an update in the bug http://bugs.contribs.org/show_bug.cgi?id=7269.
At this stage, considering that I think your install is not yet critical You may try to remove all packages (sogo too), download last smeserver-sogo rpm and try to install the Smeserver-sogo package from local together with sogo and dependencies from repos; something like:

yum localinstall smeserver-sogo-local-downloaded.rpm --enablerepo=sogo,epel

Nicola

[nicolatiana]

It seems confirmed a mismatch in nethsme repo.

Nicola

[nicolatiana]

And now fixed.
before testing, clean your yum cache:

yum clean metadata; yum clean all

Please add a [Solved] tag in the subject.

Nicola

[jameswilson]

yes that sorted my web browser access thankyou. But now im onto testing our windows phone access. You say that we cant get activesync to work on sme

[nicolatiana]

It seem that there is some news in recent releases of SOGo: http://www.sogo.nu/files/docs/SOGo%20Installation%20Guide.pdf take a look at page 47. According to this there's no need of Funambol Server; obviously only ActiveSync is supported.

yum install sogo-activesync libwbxml --enablerepo=sogo

This should allow You to install.
Manage configuration changes via custom-templates
I can't give great help to You because I only manage Apple & Droid devices.
Take a look on it and share with us your experience.

Nicola

Addendum: it seems they have integrated a "Z-Push" project that was on GitHub (now disappeared); apart from the manual quoted above the Client wiki on sogo.nu and manual are a bit confusing and not up-to-date about client config.

[jameswilson]

id already installed the above but found i needed a proxypass entry in httpd ie here

To enable it, simply add the following line to your Apache configuration:

ProxyPass /Microsoft-Server-ActiveSync http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync retry=0

You'll also have to make sure you run the latest SOPE packages, and you install the "sogo-activesync" package.

If you want email synchronization to work properly, your IMAP server must have the UIDPLUS, SORT and QRESYNC extensions enabled.

from

https://lists.inverse.ca/sogo/arc/users/2014-02/msg00033.html

but i get

An error occurred during object publishing

reason for HTTP error unknown

when i browse to the url?

[jameswilson]

plus i should add the phone errors

[nicolatiana]

For me on Samsung Duo GT-S7562 - Android 4.0.4 - ActiveSync is working fine.
Consider that you must intall the ActiveSync option:

yum install sogo-activesync libwbxml --enablerepo=sogo

then copy from:

/etc/e-smith/templates/etc/httpd/conf/httpd.conf

to

/etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf

the file named:

85SOGoAccess

that must contain:

# SOGo Groupware
SetEnvIf Host (.*) REQUEST_HOST=$1
ProxyPass /SOGo http://127.0.0.1:{$sogod{'TCPPort'}}/SOGo
ProxyPass /Microsoft-Server-ActiveSync http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync retry=60 connectiontimeout=5 timeout=360
ProxyPassReverse /SOGo http://127.0.0.1:{$sogod{'TCPPort'}}/SOGo

<Location /SOGo>
        order deny,allow
        deny from all
        allow from all
        SSLRequireSSL on
        RequestHeader set "x-webobjects-server-url"  "https://%\{REQUEST_HOST\}e/SOGo"
</Location>

Alias /.woa/WebServerResources/ /usr/lib/GNUstep/SOGo/WebServerResources/
Alias /SOGo.woa/WebServerResources/ /usr/lib/GNUstep/SOGo/WebServerResources/
Alias /SOGo/WebServerResources/ /usr/lib/GNUstep/SOGo/WebServerResources/
AliasMatch /SOGo/so/ControlPanel/Products/(.*)/Resources/(.*) /usr/lib/GNUstep/SOGo/$1.SOGo/Resources/$2

<Directory "/usr/lib/GNUstep/SOGo/">
    AllowOverride None
    Options +ExecCGI -Includes
    Order allow,deny
    Allow from all
</Directory>

Then you can reboot with:

signal-event post-upgrade; signal-event reboot

I've configured my Droid in a way similar to http://kb.kerio.com/product/kerio-connect/email-clients/activesync/how-to-configure-exchange-active-sync-account-on-android-device-883.html
I've configured only calendar syncs and sync is fine. I've not "played" with the various sync config parameters.

Nicola

[jameswilson]

I have uninstalled and started again using the above info. This has changed as I now see a 500 error when using a browser to connect to the activesync url.
But alas phone is not working. It must however be close as I have no errors in http error logs and this in the sogo logs

2014-03-20 17:36:08.732 sogod[3024] -[WEClientCapabilities initWithRequest:]: Unknown WebClient: user-agent='MSFT-WP/8.0.10517'
82.132.238.126 - - [20/Mar/2014:17:36:08 GMT] "OPTIONS /SOGo/Microsoft-Server-ActiveSync?User=james.wilson&DeviceId=34F7B4D7D7007DE93660A1225CA5C624&DeviceType=WP8 HTTP/1.1" 200 0/0 0.002 - - 0
81.143.33.105 - - [20/Mar/2014:17:36:08 GMT] "POST /SOGo/Microsoft-Server-ActiveSync?jREJCBA097TX1wB96TZgoSJcpcYkBAAAAAADV1A4 HTTP/1.1" 200 19/11 0.002 - - 0
81.143.33.105 - - [20/Mar/2014:17:36:09 GMT] "POST /SOGo/Microsoft-Server-ActiveSync?jQkJCBA097TX1wB96TZgoSJcpcYkBAAAAAADV1A4 HTTP/1.1" 200 1089/13 0.222 - - 0

Which to me seems its trying but the phone has
Error code 85002012

which seems to talk about missing folders / names its expecting. I have tried disabling email and just syncing calendar but no go.
but if email is not syncing get error 80072ef3?

Not sure where to look now as from the logs with no errors its seems its ok?

[nicolatiana]

If you try to connect via Browser to http://your-sme-ip-or-host/Microsoft-Server-ActiveSync you must get this error:

An error occurred during object publishing
reason for HTTP error unknown

This is "regular" beacuse you try to connect with a service not browser-oriented. But also indicates that the ActiveSync is up and running.
Just to summarize:
1) Is Your SOGo now fully working (you can access https://your-sme-ip-or-host/SOGo, manage mail and calendar ecc...) ?
2) Are You connecting your phones following the directions in given in my previous link (for Droid but general enough) or this https://digital-crocus.com/kb/50_setting_up_activesync_on_your_windows_mobile_based_mobile_phone_or_pocket_pc.html ?
2bis) In the "server" field in your phone you must put an hostname or ip not an http link.

Nicola

[jameswilson]

1. Yes fully working via browser for normal sogo access.
2. Yes

[jameswilson]

double post

[jameswilson]

update.
Just testing on an old android device. email syncing perfect. Seems its a windows phone 8 issue i guess.

[jameswilson]

reading more about sogo and this openchnage thing that is required for outlook, plus the activesync issues im wondering if id be better off with zafara?

[nicolatiana]

Sorry, no field experience with Zarafa: I discarded it after realizing that all mail were migrated inside a DB. Too invasive for me.
Consider to dig in the SOGo bug tracker/forum (eventually subscribe and submit it as a bug) to see if anyone is experiencing your same problem: this connector is a new feature and I can't exclude some "youth" problem.
Any update available for the phone ? Did you dig in some Windows Phone Specific forum ? Maybe You might discover that the problem affects also connections to M$ Exchange.

Nicola

[jameswilson]

Reading the sogo mailing lists yes it appears active sync connector is not quite 100% yet. As there are updates on the nightly builds.
No updates for my phone but I also have another active sync account (win 2k3 sbs) with no issues. PLus as the droid activesync sort of works makes me think its not 100% the phone.

Reakon ill keep an eye out for updates on sogo as they release 2.2.2.

Thank you so much for all your help.

James

[nicolatiana]

Maybe one-day mister M$ will realize that exist a thing that is named "Standard Protocols" such as CardDav & CalDav and they will integrate in their OS (actually they are already inside but they support only Google Accounts).
Maybe it would be useful to file a bug in SOGo ML.

Nicola

[jameswilson]

I have successfully got active sync to partitally work and will continue to test (currently only calender sync functions but i have another question

On the fwl services page regarding dovecot contrib (sme 8.1)

there is this instruction

SOGo integration

To enable all these features with SOGo, you need to modify it's configuration. Here're the configuration to change (you need to create a custom template) in /home/sogo/GNUstep/Defaults/.GNUstepDefaults:

    SOGoSieveServer = "sieve://localhost:4190";
    SOGoVacationEnabled = YES;
    SOGoForwardEnabled = YES;
    SOGoSieveScriptsEnabled = YES;
Here's the snippet I've added in the template to conditionnally enable all this:

{
    if (($sieve{'status'} || 'disabled') eq 'enabled'){
        my $sieveport = $sieve{'TCPPort'} || '4190';
        $OUT .=<<"HERE";
        SOGoSieveServer = "sieve://localhost:$sieveport";
        SOGoVacationEnabled = YES;
        SOGoForwardEnabled = YES;
        SOGoSieveScriptsEnabled = YES;
HERE
    }
}
Then, just expand /home/sogo/GNUstep/Defaults/.GNUstepDefaults and restart SOGo, now you should have access to all these extra features

But i dont have these folders?

[stephdl]

the path has changed with sogo2, now your options are in   /etc/sogo/sogo.conf.

I assume that you are with sme9

[nicolatiana]

As stated by Stephane the path(s) have changed to a more standardized location (in mainstream SOGo packages).

Keep us informed about activesync.

Nicola

[jameswilson]

the path has changed with sogo2, now your options are in   /etc/sogo/sogo.conf.

I assume that you are with sme9

Not yet but will be over the coming weeks.

thanks re paths ill look at that and report back

[stephdl]

Keep us informed about activesync.

indeed the wiki could be a good place to share this