Koozali.org formerly Contribs.org

Connectivity after updates

Connectivity after updates
« on: July 30, 2013, 11:16:56 PM »
-- PowerEdge T110 --
We are running SME 8.0 on a Dell PowerEdge T110. On July 26, I installed the updates listed below. Upon rebooting, I could not connect to the server, couldn't even ping it. So, I hooked a monitor to it and found out that through the update process and rebooting, the IP address was changed to an IP not even on our network (I didn't record the IP, I don't remember what it was). I logged in on the admin account and changed the IP to what we had it on and rebooted. Ever after that, all I've had is headaches. I have re-installed SME 8.0 3 times (not an upgrade, a fresh install) and still am having issues. There is only intermittent connectivity. I can usually ping it now, but then there are times where I can not putty in to it, can't get in through web admin and can't map any windows networks to it. The main message I get when trying to connect a network is: An error occurred while reconnecting K: to \\192.168.75.214\gt\files Microsoft Windows Network: The local device name is already in use. This connection has not been restored.  At times it almost seems that if my computer which is listed as an admin in 'users' is connected all others are locked out. I have used different ethernet cables, connected straight in to the router, and nothing seems to change. I am almost concluding it is a network card problem, but I had no problems (ABSOLUTELY NONE) before updating with these updates. Can anyone tell me what has happened or is happening? I am stumped.


===
=== yum reports available updates:
===

DCC.i386                               1.3.145-25.el5                 smeupdates
bash.i386                              3.2-32.el5_9.1                 smeupdates
clamav.i386                            0.97.8-1.el5.sme               smeupdates
clamav-db.i386                         0.97.8-1.el5.sme               smeupdates
clamd.i386                             0.97.8-1.el5.sme               smeupdates
cups-libs.i386                         1:1.3.7-30.el5_9.3             smeupdates
curl.i386                              7.15.5-17.el5_9                smeupdates
device-mapper-multipath.i386           0.4.7-54.el5_9.2               smeupdates
dovecot.i386                           1.0.7-8.el5_9.1                smeupdates
e-smith-backup.noarch                  2.2.0-73.el5.sme               smeupdates
e-smith-base.i386                      5.2.0-84.el5.sme               smeupdates
e-smith-email.noarch                   5.2.0-21.el5.sme               smeupdates
e-smith-imap.noarch                    2.2.0-5.el5.sme                smeupdates
e-smith-imp.noarch                     5.2.0-10.el5.sme               smeupdates
e-smith-lib.noarch                     2.2.0-9.el5.sme                smeupdates
e-smith-manager.noarch                 2.2.0-8.el5.sme                smeupdates
e-smith-php.noarch                     2.2.0-7.el5.sme                smeupdates
e-smith-qmail.noarch                   2.2.0-11.el5.sme               smeupdates
e2fsprogs.i386                         1.39-36.el5_9                  smeupdates
e2fsprogs-libs.i386                    1.39-36.el5_9                  smeupdates
glibc.i686                             2.5-107.el5_9.5                smeupdates
glibc-common.i386                      2.5-107.el5_9.5                smeupdates
gnutls.i386                            1.4.1-10.el5_9.2               smeupdates
httpd.i386                             2.2.3-81.el5.centos            smeupdates
kernel-PAE.i686                        2.6.18-348.12.1.el5            smeupdates
kpartx.i386                            0.4.7-54.el5_9.2               smeupdates
krb5-libs.i386                         1.6.1-70.el5_9.2               smeupdates
mkinitrd.i386                          5.1.19.6-80.el5_9              smeupdates
mod_ssl.i386                           1:2.2.3-81.el5.centos          smeupdates
nash.i386                              5.1.19.6-80.el5_9              smeupdates
nscd.i386                              2.5-107.el5_9.5                smeupdates
php.i386                               5.3.3-13.el5.sme.2             smeupdates
php-cli.i386                           5.3.3-13.el5.sme.2             smeupdates
php-common.i386                        5.3.3-13.el5.sme.2             smeupdates
php-devel.i386                         5.3.3-13.el5.sme.2             smeupdates
php-gd.i386                            5.3.3-13.el5.sme.2             smeupdates
php-imap.i386                          5.3.3-13.el5.sme.2             smeupdates
php-ldap.i386                          5.3.3-13.el5.sme.2             smeupdates
php-mbstring.i386                      5.3.3-13.el5.sme.2             smeupdates
php-mysql.i386                         5.3.3-13.el5.sme.2             smeupdates
php-pdo.i386                           5.3.3-13.el5.sme.2             smeupdates
php-xml.i386                           5.3.3-13.el5.sme.2             smeupdates
smeserver-clamav.noarch                2.2.0-13.el5.sme               smeupdates
smeserver-locale-bg.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-da.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-de.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-el.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-es.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-et.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-fr.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-he.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-hu.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-id.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-it.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-ja.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-nb.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-nl.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-pl.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-pt.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-pt_BR.noarch          2.2.0-42.el5.sme               smeupdates
smeserver-locale-ro.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-ru.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-sl.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-sv.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-th.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-tr.noarch             2.2.0-42.el5.sme               smeupdates
smeserver-locale-zh_CN.noarch          2.2.0-42.el5.sme               smeupdates
smeserver-locale-zh_TW.noarch          2.2.0-42.el5.sme               smeupdates
smeserver-qpsmtpd.noarch               2.2.0-17.el5.sme               smeupdates
spamassassin.i386                      3.3.2-56.el5                   smeupdates
tzdata.i386                            2013c-2.el5                    smeupdates



This is the server configuration, with one change, one of the hard drives is a 2TB and one is a 1TB.

-- PowerEdge T110 Chassis with upto 4 Cabled Hard Drives
-- [224-6816]
-----------------------
-- Shipping --
-- Shipping for PowerEdge T110
-- [330-6454]
-----------------------
-- Memory --
-- 4GB Memory (2x2GB), 1333MHz, Dual Ranked UDIMM
-- [317-2022]
-- [317-2034]
-----------------------
-- Processor --
-- Intel® Xeon® X3430, 2.4 GHz, 8M Cache, Turbo
-- [317-2044]
-- [330-5552]
-----------------------
-- Primary Hard Drive --
-- HD Multi-Select
-- [341-4158]
-----------------------
-- Primary Controller --
-- No Controller
-- [341-3933]
-----------------------
-- Operating System --
-- No Operating System
-- [420-6320]
-----------------------
-- Network Adapter --
-- On-Board Single Gigabit Network Adapter
-- [430-0488]
-----------------------
-- Embedded Management --
-- Baseboard Management Controller
-- [313-7919]
-----------------------
-- Internal Optical Drive --
-- DVD Drive, Internal
-- [313-9100]
-- [330-5707]
-----------------------
-- System Documentation --
-- Electronic System Documentation and OpenManage DVD Kit
-- [330-5704]
-----------------------
-- Hard Drive Configuration --
-- Onboard SATA, 1-4 Hard Drives connected to onbaord SATA Controller -No RAID
-- [330-5558]
-----------------------
-----------------------
-- Power Cords --
-- Power Cord, NEMA 5-15P to C13, wall plug, 10 feet
-- [330-5113]
-----------------------
-- Hard Drives --
-- (2) 1TB 7.2K RPM SATA 3Gbps 3.5-in Cabled Hard Drive
-- [341-6347]
-- [341-6347]



Offline TerryF

  • grumpy old man
  • *
  • 1,453
Re: Connectivity after updates
« Reply #1 on: July 31, 2013, 12:44:47 AM »
-- PowerEdge T110 --
 I have re-installed SME 8.0 3 times (not an upgrade, a fresh install) and still am having issues. There is only intermittent connectivity.

Re what you said above you would presume it is not due to the update, which then suggests other problems, your thought it may be a network card problem might be the definitive answer.

Why now? on reboot hardware is cycled, can throw up issues with things on the cusp of a problem.

Good Luck
--
qui scribit bis legit

Offline mmccarn

  • *
  • 2,563
Re: Connectivity after updates
« Reply #2 on: July 31, 2013, 01:31:30 PM »
[some random thoughts...]

I don't have any SME servers running the PAE kernel, and I found some notes online that the PAE kernel is incompatible with some video drivers.  Perhaps it is also incompatible with some network drivers?  Did your fresh installs use the PAE kernel?

Have you got another network card you can stuff in for diagnostics?

I found a post on the Centos forums about a Dell PE T110 server - that user found that Centos 5 wouldn't install correctly, but vmware esxi worked fine (his problem turned out to be a processor/centos conflict - but he had a celeron processor, not a xeon).  Anyway - does your hardware all work fine if you install vmware esxi (that is, is there a centos driver compatibility issue you're dealing with)?

Re: Connectivity after updates
« Reply #3 on: July 31, 2013, 05:20:29 PM »
I am not an expert with SME so to tell you if PAE kernel was part of the fresh install I can't. Most of what I do is through the web server-manager and a few basic commands in Putty.

As to another network card, I don't have one to plug in, unfortunately. One other comment, we had another Dell Server with SME 8.0 on it, that is basically a backup, (I just haven't put our data on it yet because I was wanting to get this one going) and I booted it up, and ran Colasoft Ping Tool http://www.colasoft.com/ping_tool/on the network to see how the connection was, and it purrs along no problem, so I think it must be the NIC.

Re: Connectivity after updates
« Reply #4 on: August 14, 2013, 11:49:26 PM »
Just thought I'd leave an update here about my problem. After trying everything I knew, and running three updates that the Dell technician had me run, (BIOS update, NIC card update and the BMC motherboard firmware update) and it still didn't work, the Dell technician sent out a new motherboard. Problem fixed!

Offline miroj

Re: Connectivity after updates
« Reply #5 on: August 15, 2013, 08:34:06 AM »
I am not an expert with SME so to tell you if PAE kernel was part of the fresh install I can't. Most of what I do is through the web server-manager and a few basic commands in Putty.

As to another network card, I don't have one to plug in, unfortunately. One other comment, we had another Dell Server with SME 8.0 on it, that is basically a backup, (I just haven't put our data on it yet because I was wanting to get this one going) and I booted it up, and ran Colasoft Ping Tool http://www.colasoft.com/ping_tool/on the network to see how the connection was, and it purrs along no problem, so I think it must be the NIC.

Hi, from your update list you can see that  kernel-PAE.i686     2.6.18-348.12.1.el5     smeupdates will be updated, which indicates that PAE kernel was installed and that your machine has 4 GB or more  RAM.

Anyway, to fix the problem I do suggest to login to your console as admin user and reconfigure the server to original configuration.

Regards,

Miro
---
"Open Source will apear on your machines anyway"
Paolo Malinverno
Vice President, Gartner Research