Koozali.org: home of the SME Server

Cannot receive mail to Primary domain but OK to other domain in SME-7.5.1

Offline michelandre

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Hi all,

Problem only with users in the Primary domain

- Users in the Primary domain cannot receive mails from internet
- Users in the Primary domain can send mail to anyone (internet and other users in other domains)
- Users in the Primary domain can send/receive mail to/from other domain users hosted in other iBays

- Users of Primary domain can receive/send  mails from/to anybody if they use Primary-name@other-domains

March 13 2012 (Cron Daemon)
******************
//var/cache/yum/updates/repomd.xml:97: parser error : Entity 'nbsp' not defined
    <td width="25%">&nbsp;</td>
                          ^
//var/cache/yum/updates/repomd.xml:101: parser error : Entity 'nbsp' not defined
    <td>&nbsp;</td>
              ^
//var/cache/yum/updates/repomd.xml:102: parser error : Entity 'nbsp' not defined
    <td>&nbsp;</td>
              ^
******************

March 13 2012 (Updates available) I did the updates
******************
e-smith-backup.noarch                    2.0.0-37.el4.sme       smeupdates     
e-smith-horde.noarch                     4.0.0-12.el4.sme       smeupdates     
libpng.i386                              2:1.2.7-9.el4          updates         
samba.i386                               3.0.33-0.35.el4        updates         
samba-client.i386                        3.0.33-0.35.el4        updates         
samba-common.i386                        3.0.33-0.35.el4        updates         
******************

March 13 2012
I add another domain in another iBay. I registered it with GoDaddy. All was working properly.

March 14 2012 (Cron Daemon)
******************
//var/cache/yum/base/repomd.xml:97: parser error : Entity 'nbsp' not defined
    <td width="25%">&nbsp;</td>
                          ^
//var/cache/yum/base/repomd.xml:101: parser error : Entity 'nbsp' not defined
    <td>&nbsp;</td>
              ^
//var/cache/yum/base/repomd.xml:102: parser error : Entity 'nbsp' not defined
    <td>&nbsp;</td>
              ^
Cannot open/read repomd.xml file for repository: base
failure: repodata/repomd.xml from base: [Errno 256] No more mirrors to try.
Error: failure: repodata/repomd.xml from base: [Errno 256] No more mirrors to try.
******************

The problem started 2 days ago with the mails.I googled and search contribs. I phoned to my ISP (Teksavvy) and they said all is OK on their end.
I check GoDaddy for the DNS config and it looks OK. The new domain is exactly the same config as the others.

Any help appreciated

Michel-Andre


Offline michelandre

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New observation.

From another place I send a message to Primary-user@other-domain.

On my station I received the message but with a time-stamp displayed in ThunderBird with 1 hour before.
I checked the remote server time (date) and it is correct. I also checked my server time and it is also correct.

Some place on the way to my server, the time is changed to 1 hour before.

Michel-Andre

Offline michelandre

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24 mars 2012 @ 17h37 HNE

Hi all,

I went to an remote server and ping mail.other-domain1 and mail.other-domain2 and both responded with my server IP.
I ping mail.primary and it gave me an IP address of GoDaddy.

I went to GoDaddy and bumped the nameserver 1 and 2 to 3 and 4 for the primary domain.
I put the GoDaddy 2 nameservers of other-domain2 to replace the first and second nameservers of primary.
I DID NOTHING TO MY SME SERVER.
I waited 30 minutes and then, from a remote server, I ping mail.primary, it showed my server IP.

I went to places I had mail account and sent mails to primary and it worked perfectly.
Then primary started to received mails from yesterday and today that were not received.

I waited 1 hour again, and THE PROBLEM IS BACK.
Now when I ping mail.primary, I shows another IP (PING pop.where.secureserver.net (64.202.165.92)).
I think that this IP is from GoDaddy...

Am I wrong???
Is that a problem from GoDaddy???

Michel-Andre

Offline michelandre

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Hi all,

This afternoon I installed a brand new 7.5.1 with only one user and nothing else.
The problem is still there.

When I ping mail.mydomain it still gives me an IP address belonging to GoDaddy (not my IP address) and the address changes every 20-30 minutes.

Michel-Andre

Offline michelandre

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Hi all,

Finally the problem looks resolved.
A teck from GoDaddy park the domain and that changed the nameserver for my domain.
He had to do that 2 times.
I waited about 10 minutes and everything returned to normal.

The name of the teck support was Shane.
He was the one to fix the problem.

Hoping it will be OK tomorrow and after.

Michel-Andre