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External Website with same Domain Name.

Offline matrixtooling

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Re: External Website with same Domain Name.
« Reply #15 on: November 11, 2010, 07:15:25 PM »
Tracing route to www.matrixtools.com [209.50.243.18]
over a maximum of 30 hops:

  1     3 ms     3 ms    <1 ms  mail.matrixtooling.com [192.168.1.1]
  2    13 ms     5 ms     4 ms  10.51.23.254
  3     6 ms     8 ms     9 ms  209.251.86.209
  4    25 ms   221 ms     9 ms  65.91.34.106
  5    14 ms     9 ms    10 ms  ae-2-52.edge1.Chicago2.Level3.net [4.69.138.162]
  6     8 ms    15 ms     7 ms  COMCAST-IP.edge1.Chicago2.Level3.net [4.71.248.22]
  7    39 ms    38 ms    40 ms  pos-2-13-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.87.25]
  8    41 ms    38 ms    40 ms  pos-0-13-0-0-cr01.mclean.va.ibone.comcast.net [68.86.85.97]
  9    41 ms    39 ms    38 ms  pos-0-4-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.146]
 10    48 ms    42 ms    44 ms  66-208-229-106-ubr01a-muncie01-in.hfc.comcastbusiness.net [66.208.229.106]
 11    35 ms    49 ms    43 ms  69.167.74.74
 12    45 ms    43 ms    40 ms  208.131.235.14
 13    56 ms    49 ms    47 ms  209.50.254.26


And from the server:

[root@mail html]# nslookup www.matrixtooling.com
Server:         192.168.1.1
Address:        192.168.1.1#53

Non-authoritative answer:
Name:   www.matrixtooling.com
Address: 173.205.126.186

[root@mail html]# traceroute www.matrixtooling.com
traceroute to www.matrixtooling.com (173.205.126.186), 30 hops max, 38 byte packets
 1  10.51.23.254 (10.51.23.254)  4.318 ms  3.301 ms  3.507 ms
 2  209.251.86.209 (209.251.86.209)  2.991 ms  3.724 ms  8.377 ms
 3  65.91.34.106 (65.91.34.106)  4.604 ms  4.937 ms *
 4  vlan52.ebr2.Chicago2.Level3.net (4.69.138.190)  68.198 ms  70.881 ms  65.157 ms
 5  ae-6-6.ebr2.Washington12.Level3.net (4.69.148.145)  80.927 ms  84.720 ms  27.862 ms
 6  ae-5-5.ebr2.Washington1.Level3.net (4.69.143.221)  21.113 ms  19.760 ms  25.365 ms
 7  ae-82-82.csw3.Washington1.Level3.net (4.69.134.154)  28.371 ms ae-62-62.csw1.Washington1.Level3.net (4.69.134.146)  27.661 ms  33.654 ms
 8  ae-1-69.edge2.Washington4.Level3.net (4.68.17.19)  22.586 ms  22.360 ms ae-4-99.edge2.Washington4.Level3.net (4.68.17.211)  41.920 ms
 9  PACKET-EXCH.edge2.Washington4.Level3.net (4.53.114.78)  23.998 ms  29.159 ms  21.735 ms


I'm sorry I thought I mentioned that I added a "hostname" for www.matrixtooling.com hard coded to the website's static ip address.  When I remove the hostname from the server config a ping can't resolve the address of www.matrixtooling.com



Offline cactus

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    • http://www.snetram.nl
Re: External Website with same Domain Name.
« Reply #16 on: November 11, 2010, 07:25:06 PM »
Tracing route to www.matrixtools.com [209.50.243.18]
over a maximum of 30 hops:

  1     3 ms     3 ms    <1 ms  mail.matrixtooling.com [192.168.1.1]
  2    13 ms     5 ms     4 ms  10.51.23.254
  3     6 ms     8 ms     9 ms  209.251.86.209
  4    25 ms   221 ms     9 ms  65.91.34.106
  5    14 ms     9 ms    10 ms  ae-2-52.edge1.Chicago2.Level3.net [4.69.138.162]
  6     8 ms    15 ms     7 ms  COMCAST-IP.edge1.Chicago2.Level3.net [4.71.248.22]
  7    39 ms    38 ms    40 ms  pos-2-13-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.87.25]
  8    41 ms    38 ms    40 ms  pos-0-13-0-0-cr01.mclean.va.ibone.comcast.net [68.86.85.97]
  9    41 ms    39 ms    38 ms  pos-0-4-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.146]
 10    48 ms    42 ms    44 ms  66-208-229-106-ubr01a-muncie01-in.hfc.comcastbusiness.net [66.208.229.106]
 11    35 ms    49 ms    43 ms  69.167.74.74
 12    45 ms    43 ms    40 ms  208.131.235.14
 13    56 ms    49 ms    47 ms  209.50.254.26
This is the issue, the hostname www.matrixtooling.com is resolving to a faulty IP address from your internal domain. The trace seems to go the same route until 65.91.34.106, not sure why it start to take a different faulty track when performed from a workstation compared to performing it from your server.

It also seems that the destination IP, where the traceroute from your workstation ends seems not to resolve back to a hostname as a reverse lookup does not yield a hostname. Does that IP address somehow ring a bell to you?
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline matrixtooling

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Re: External Website with same Domain Name.
« Reply #17 on: November 11, 2010, 07:28:15 PM »
None of those IP addresses ring a bell.  I tried disabling the http proxy and it completely killed all of my clients access to the internet.

Offline cactus

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    • http://www.snetram.nl
Re: External Website with same Domain Name.
« Reply #18 on: November 11, 2010, 07:29:25 PM »
None of those IP addresses ring a bell.  I tried disabling the http proxy and it completely killed all of my clients access to the internet.
That's strange, it should not do so. Proxy should not have to do with DNS lookups AFAICT.
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline brianr

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Re: External Website with same Domain Name.
« Reply #19 on: November 11, 2010, 11:08:53 PM »
That is strange, it returns the proper IP address.

Can you show us the output of the following commands:
Code: [Select]
db domains show matrixtooling.com
db accounts show www.matrixtooling.com

Shouldn't that be:

Code: [Select]
db hosts show www.matrixtooling.com
Brian j Read
(retired, for a second time, still got 2 installations though)
The instrument I am playing is my favourite Melodeon.
.........

Offline matrixtooling

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Re: External Website with same Domain Name.
« Reply #20 on: November 11, 2010, 11:19:29 PM »
Shouldn't that be:

Code: [Select]
db hosts show www.matrixtooling.com
This also yields no results.

Also, one of your tracerts said matrixtools.com not matrixtooling.com  I assume this was a typo?  I reran the local workstation tracert and got this:
C:\Users\davez>tracert www.matrixtooling.com

Tracing route to www.matrixtooling.com [173.205.126.186]
over a maximum of 30 hops:

  1     2 ms     1 ms     2 ms  mail.matrixtooling.com [192.168.1.1]
  2    12 ms    11 ms     8 ms  10.51.23.254
  3     8 ms    11 ms    10 ms  209.251.86.209
  4    12 ms    12 ms     8 ms  65.91.34.106
  5    87 ms     7 ms    11 ms  vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
  6    24 ms    25 ms    32 ms  ae-6-6.ebr2.Washington12.Level3.net [4.69.148.145]
  7    35 ms    34 ms    31 ms  ae-5-5.ebr2.Washington1.Level3.net [4.69.143.221]
  8    42 ms    71 ms    37 ms  ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]
  9    51 ms    27 ms    35 ms  ae-2-79.edge2.Washington4.Level3.net [4.68.17.83]
 10    47 ms    38 ms    47 ms  PACKET-EXCH.edge2.Washington4.Level3.net [4.53.114.78]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

Offline janet

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Re: External Website with same Domain Name.
« Reply #21 on: November 12, 2010, 12:12:34 AM »
matrixtooling

I think something is wrong with resolution of the site by IP.
If I open a browser (Safari) at
http://173.205.126.186
I get server not found.
Please search before asking, an answer may already exist.
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