A small request I hope.
I would like to be able to specify two greetings when defining an IVR menu. I have a number of menus which have very similar greetings, it would be much easier if I could break the greeting into two. The first would be a unique greeting while the second following greeting would be a set of instructions common to many of the menus.
Talking of greetings it would be nice to be able to define a greeting NAME and DESCRIPTION rather than just a DESCRIPTION as I try to put the complete transcript into the description which makes the drop down menus to select them a little wide.
Cheers,
Adam