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Redialing after callback impossible

Offline jibe

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Redialing after callback impossible
« on: January 19, 2009, 09:28:31 PM »
Hi,

I'm using callback, and with some cellphones, I cannot dial after Sail calls me back. Working well with some others however...

I suppose that the dialing after callback is using DTMF ? But on some phones, DTMF cannot be activated permanently : you have for each call to go to the options menu and activate DTMF before you can dial.

The problem is that the callback tone is short, and it's impossible to activate DTMF and begin to dial during this time... Is there a way to make this time (of callback tone) longer ?

Offline SARK devs

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Re: Redialing after callback impossible
« Reply #1 on: January 20, 2009, 01:47:49 AM »
Yes, we believe it can be done but it demands a mod to the code.

Has anyone else experienced this issue?

S

Offline jibe

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Re: Redialing after callback impossible
« Reply #2 on: January 20, 2009, 02:57:32 PM »
Hi,

If the code must be changed, I think that there is 2 ways :
- The simplest should be to change the waiting time for dialing to 20 or 30 seconds. I think that there is no disadvantage for anybody to do that, and it could be done in next release as it's easy (yes, I badly need this  :lol: )
- The better way should probably to have this time somewhere in the settings, so that everybody can adjust it to his needs. Good if many people is concerned with different needs...

... just my own opinion...