Topic: Revisiting Caller Name info

[soprom]

Hi,

I've been using SARK for about 4 months now with great satisfaction.
Thanks for this excellent software!

Actually, I'd like to know if something changed concerning the Caller Name presented by the provider with inbound calls.

Can I activate or use this feature with SARK?

Thanks,

Sophie

[SARK devs]

Hello Sophie,

We currently have no caller-name processing in SARK.  This is largely due to the fact that it is not supported by BT.  However, you can retrieve it (if present) in a custom-app by referencing CALLERID(name).

Hope this helps

Kind Regards

[soprom]

I found this piece of code on the forum or the web:

Code: [Select]

; inbound entry point for extension 5000
; will get callerid and then keepon with standard include => internal

; will be empty. - FACILITY IE has not been received yet.
exten => _X.,1,NoOp,${CALLERIDNAME}

; wait for the CO to find the name in the database
exten => _X.,2,Wait(1)

; now it shows the name
exten => _X.,3,NoOp,${CALLERIDNAME}
Where does CALLERID(name) come to play?
(I'm not familiar with custom apps)

Thanks for any help...

[SARK devs]

Hi Sophie

CALLERIDNAME was deprecated sometime around 1.2.  In 1.4 you use CALLERID(name|number|all) depending upon which you want to manipulate.

So a fragment of your code would look like this...

Code: [Select]

...
exten => _X.,1,NoOp,${CALLERID(name)}
...

Kind Regards

S