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POP3 Authentication Error?

Offline Ness

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    • http://www.tapiochre.co.uk
POP3 Authentication Error?
« on: February 18, 2008, 02:07:01 PM »
Hello

On my 6.0.1 box, this weekend I had a power-outage. The server came back quickly but this morning, (only) one user is experiencing Outlook POP3 login errors. I fear some corruption has occurred.

When he tries to collect email, he is prompted for is username and password (not normal). He knows the password but on manually entering it, the error returns.

I reset the password but the fault is still present.

Webmail login is fine, only POP3.

I tried command the line test using the format

Code: [Select]
fetchmail -a -p pop3 -u user --auth password mailserver.address
I'm correctly prompted for the password, which I enter.

The response being an Authorization failure: "fetchmail: Query status=3 (AUTHFAIL).

I then tried:


Code: [Select]
[root@server /]# telnet localhost 110
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
+OK <6568.1203339863@server.tapiochre.co.uk>
user username
+OK
pass password
-ERR unable to scan $HOME/Maildir
Connection closed by foreign host.
[root@sago /]#

(obviously I used the correct username and passwords!)


I have worked around this for now by creating a new account and by email forwarding from the dodgy account to the new one. This is working and has helped me get round the authentication issue for today.

Can anyone help suggest where I might look to long term resolve this odd problem please ?

Chris
Chris Elliott - SME Server user and helper

Offline Ness

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    • http://www.tapiochre.co.uk
Re: POP3 Authentication Error?
« Reply #1 on: February 22, 2008, 01:25:55 AM »
Seeing as there were no replies, I was forced into some googling and found an answer to my problem.

By deleting some mail items from this user's account, I resolved the issue.

If there is a setting I can apply to allow the user to have more email messages so POP3 diesn;t mess him up again, I'd be grateful if someone would tell me.

Chris
Chris Elliott - SME Server user and helper