Topic: Can not resolve webpages

[2whlgeezer]

I could use a little help.  I had (past tense) a perfectly good SME7.1 server that was flawless for quite some time.  Then I decided to move everything to a better machine and run 7.2.  Now I can't seem to get the new server to allow web access from the outside.  I'll try to provide the information that would help figure this out.

Ibays are set to allow public web access and write=group read=everyone and domains are set to point to them.

I can ping both the IP and domain name from the outside, but get nothing if I browse there. 

Server Mode   servergateway
Local IP address / subnet mask           192.168.183.1/255.255.255.0
External IP address / subnet mask   192.168.1.96
Additional local networks           192.168.183.0/255.255.255.0
DHCP server   enabled
Beginning of DHCP address range           192.168.183.65
End of DHCP address range           192.168.183.253
Server names
DNS server   192.168.183.1
Web server   www.servername.local
Proxy server   proxy.servername.local:3128
FTP server   ftp.servername.local
SMTP, POP, and IMAP mail servers   mail.servername.local

Web services                      State    Nb process    Action
Administrative services    State    Nb process    Action
sme7admind                     Started    1    
Network services             State    Nb process    Action
File-sharing services             State    Nb process    Action
atalkd                                 Started    1    
E-mail services              State    Nb process    Action
DNS services                      State    Nb process    Action
Authentication services    State    Nb process    Action
Misc. services                      State    Nb process    Action
System services            State    Nb process    Action
crond                                Started    1    
syslogd                    Started    1    
klogd                            Started    1    
acpid                            Started    1    
   
I am using dyndns.org custom services, which have been stone reliable in the past.
It appears that webservices, network services, DNS, Authentication Services are not running.   If this is the problem, how do I start the services, or have I just blown the new setup altogether?

An old rookie thanks you.

[JoshuaR]

I wasn't going to answer this 'cause I'm not very experienced (so I apologize if this is dumb), but shouldn't these names be the name of your server?

Web server   www.servername.local
Proxy server   proxy.servername.local:3128
FTP server   ftp.servername.local
SMTP, POP, and IMAP mail servers   mail.servername.local

servername.local

looks like a place-holder name to me???

wait for more experienced user...but that's my 2 cents worth 

[2whlgeezer]

Yes, those are placeholders, I actually put the server names in.  Thanks for pointing it out though!

[raem]

2whlgeezer

As you have experienced an issue after doing an upgrade, then the appropriate place to report this would be in bugzilla.
You should also list all add on contribs & packages that you have installed and ideally provide your real domain name details and do not obfuscate details.

Also (do this first), have you searched for/read other bug reports to see if there is something similar/identical to your problem ?

http://bugs.contribs.org/

[thomasch]

Web services                      State    Nb process    Action
Administrative services    State    Nb process    Action
sme7admind                     Started    1    
Network services             State    Nb process    Action
File-sharing services             State    Nb process    Action
atalkd                                 Started    1    
E-mail services              State    Nb process    Action
DNS services                      State    Nb process    Action
Authentication services    State    Nb process    Action
Misc. services                      State    Nb process    Action
System services            State    Nb process    Action
crond                                Started    1    
syslogd                    Started    1    
klogd                            Started    1    
acpid                            Started    1    
   
It appears that webservices, network services, DNS, Authentication Services are not running.   
If this is the problem, how do I start the services, or have I just blown the new setup altogether?

It is not the problem.
The services, i believe,  is running.
Sme7admin displaying only some services, not all because sme7admin is now "less compatible" with sme 7.2.
Check this bug report http://bugs.contribs.org/show_bug.cgi?id=2987

If you want to check wheter the service is running or not, you better watch
"Listening tcp sockets, and corresponding process :" in the same sme7admin page.

Let's analyse your problem :
- you can access your website from inside, then it is fine with your webserver.
- you have set Public access via web or anonymous ftp to you ibay to Entire Internet: Good.
- you can ping your domain which is dyndns domain : It means nothing, your router is the one who answer the ping because it is the one who is holding the IP pointed by dyndns DNS server.

I advice you to check this:
- maybe you need to open port forwarding FROM YOUR ROUTER to your smeserver box unless your smeserver set to DMZ in your router.

[CharlieBrady]

External IP address / subnet mask   192.168.1.96

That's not an Internet accessible address. As Thomas says, you must have a router between your SME server and the Internet, and it is not correctly configured to forward web traffic.

[2whlgeezer]

Thanks!  The DSL is a Wirespeed Dual connect and is set to have port 80 open.   It reports the local network at 192.168.1.96 .

Configuration reports-
Networking Parameters
Server Mode   servergateway
Local IP address / subnet mask   192.168.183.1/255.255.255.0
External IP address / subnet mask   192.168.1.96
Additional local networks   192.168.183.0/255.255.255.0
DHCP server   enabled
Beginning of DHCP address range   192.168.183.65
End of DHCP address range   192.168.183.253
Server names
DNS server   192.168.183.1

It's obvious I am missing something, but whatever it is, it is over my head now.

Thanks,
Bill