I was trying a quick-fix on a clients server last night & fear I may have lost a bunch of his e-mails.
In brief, I wanted to collect emails from the POP a/c myname@btconnect.com. This company already have a main POP account & this is a second account.
In the past I set up btconnect.com as a local domain and forwarded the user myname internally as needed. However, this meant that any outgoing email to btconect.com wasn't delivered - and as BT are a fairly big company, that was a problem.
So I created a duplicate fetchmail file and edited it to contain the correct mail settings. I then created a custom template for Startmail to run both fetchmail and fetchmail copy.
(I know there are contribs for this, but I've done it before & it works OK). This client is running SME6.5 and so all I needed to do was set 'Mail to Unknown Recipients' to forward to the correct user - only I didn't (or didn't initially).
Trying to be clever (always a mistake) I manually edited the local domains in the fetchmail file to include btconnect.com - I thought this would ensure incoming mail would be delivered OK while not affecting outgoing.
With this setting, no mail came through & so I reset it to how it should be and all is working now. However - the client called me today and said 'Where are all the e-mails I was waiting for...'
I've checked the smtpfront-qmail log and see that all the emails in question had the following:
RCPT TO:<myname@btconnect.com>
which sort of implies they were delivered back to the sender, rather than locally.
I can't find the emails on the server and they haven't appeared back in the myname@btconnect.com Inbox.
I'm sitting down & bracing myself - so you can be honest. Have I lost them? ....
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