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"...could not be copied to your Sent folder."

Offline NomadOfNorad

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"...could not be copied to your Sent folder."
« on: March 24, 2006, 10:01:22 PM »
I have been having an intermittent problem lately in which sometimes I will get an error
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Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections.or I'll get
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Mail server blachblah is not an IMAP4 mail server....depending on my mailer settings.

This is with the latest version of Thunderbird running on a Windoze XP Pro machine.  If I exit out of TBird and launch it again, I can then access te IMAP mailbox I couldn't get to earlier... but then, at some point, one of the other IMAP boxes will have the same problem.

I have a BUNCH of mailboxes set up on my SME server, all of them configured as IMAP boxes.  I have more than 20, but less than 30, right now.  Some of them have a bazzillion mails in them going back years and years and years.

Irritatingly, however, this problem often comes when I try to access another folder within the same IMAP mailbox that I'm currently reading mails in, and it gives the above error.  Say, if I try to access the Junk folder, or the Sent folder.

The really frustrating problem, however, is often when I go to post an outoing mail, and I'll get the error
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There was an error copying the message to the Sent folder. Retry?and if I give up and hit [Cancel] I get
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The message was sent successfully, but could not be copied to your Sent folder. Would you like to return to the compose window?
At that point, I might try to save the message to the Drafts folder, but sometimes it again complains "...cannot connect to your IMAP server."

What a mess!

Some other semi-related thread here pointed me to http://no.longer.valid/phpwiki/index.php/TroubleshootingFAQ#IMAP which gives me the following advice:
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* IMAP connection problems and timeouts for no apparent reasons at about more than 30 IMAP boxes

This might help:

    /sbin/e-smith/config setprop imap ConcurrencyLimit 200
    /etc/e-smith/events/actions/imap-conf
    svc -t /service/imap

Charlie Brady


The problem is, I don't know if this is the correct action for my situation, and it almost looks like the above command sequence might be garbled.  Is the line " /etc/e-smith/events/actions/imap-conf" supposed to be together with "svc -t /service/imap"?  I mean, why would I issue a command (the "/etc/e-smith/events/actions/imap-conf ") without any modifiers or switches after it?  If this is a typo in the FAQ, I'd say it needs to be fixed!   :-D

Advice on the TBird forum ( the thread at http://forums.mozillazine.org/viewtopic.php?t=394573&highlight= ) tells me to turn on tracing in TBird, but in trying to track down exactly what IMAP software package SME here is using, to be of further help to them in troubleshooting this, I came across the above FAQ reference, which I pasted in over there, and when I asked "Am I on the right track?" somebody said
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I think so. I don't know if those are the right commands but I think you need to tweak your server settings.

Well, am I on the right track?  8-)

Offline CharlieBrady

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Re: "...could not be copied to your Sent folder."
« Reply #1 on: March 24, 2006, 10:19:16 PM »
Quote from: "NomadOfNorad"
I have been having an intermittent problem lately ...


All such problems should be reported in the bug tracker. If there isn't a software problem, there probably is a documentation problem. Either way, the bug tracker is the place to go.

Offline NomadOfNorad

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"...could not be copied to your Sent folder."
« Reply #2 on: March 25, 2006, 01:48:17 AM »
Submitted as Bug Report 1132.