Hi there,
I hope someone out there has more information for me, as my client is unable to receive email from this person, and it is completely beyond me what is happening. I have found the following 2 emails in the log files however these emails are not delivered to my customer. Can anyone tell me if they see anything wrong in these logs?
--ADDED--
After doing some more digging in the log, I have found entries sometime after the initial log entries...
2006-11-09 04:28:39.912120500 26872 Accepted connection 1/40 from 216.82.240.35 / mail55.messagelabs.com
2006-11-09 04:28:39.912364500 26872 Connection from mail55.messagelabs.com [216.82.240.35]
2006-11-09 04:28:39.912990500 26872 running plugin (connect): check_earlytalker
2006-11-09 04:28:40.913962500 26872 check_earlytalker plugin: remote host said nothing spontaneous, proceeding
2006-11-09 04:28:40.914274500 26872 Plugin check_earlytalker, hook connect returned DECLINED,
2006-11-09 04:28:40.914435500 26872 running plugin (connect): check_relay
2006-11-09 04:28:40.914696500 26872 trying to get config for relayclients
2006-11-09 04:28:40.915157500 26872 trying to get config for morerelayclients
2006-11-09 04:28:40.915463500 26872 Plugin check_relay, hook connect returned DECLINED,
2006-11-09 04:28:40.915615500 26872 running plugin (connect): check_norelay
2006-11-09 04:28:40.915823500 26872 trying to get config for norelayclients
2006-11-09 04:28:40.916221500 26872 Plugin check_norelay, hook connect returned DECLINED,
2006-11-09 04:28:40.916375500 26872 running plugin (connect): dnsbl
2006-11-09 04:28:40.916707500 26872 dnsbl plugin: RBLSMTPD not set for 216.82.240.35
2006-11-09 04:28:40.916870500 26872 trying to get config for dnsbl_allow
2006-11-09 04:28:40.917290500 26872 trying to get config for dnsbl_zones
2006-11-09 04:28:40.918246500 26872 dnsbl plugin: Checking 35.240.82.216.relays.ordb.org for TXT record in the background
2006-11-09 04:28:40.920747500 26872 dnsbl plugin: Checking 35.240.82.216.dnsbl.njabl.org for TXT record in the background
2006-11-09 04:28:40.922196500 26872 dnsbl plugin: Checking 35.240.82.216.whois.rfc-ignorant.org for TXT record in the background
2006-11-09 04:28:40.923353500 26872 dnsbl plugin: Checking 35.240.82.216.sbl-xbl.spamhaus.org for TXT record in the background
2006-11-09 04:28:40.924642500 26872 Plugin dnsbl, hook connect returned DECLINED,
2006-11-09 04:28:40.924721500 26872 trying to get config for smtpgreeting
2006-11-09 04:28:40.925072500 26872 220 server.mydomain.com ESMTP
2006-11-09 04:28:40.925286500 26872 trying to get config for timeoutsmtpd
2006-11-09 04:28:40.925491500 26872 trying to get config for timeout
2006-11-09 04:28:41.035716500 26872 dispatching HELO mail55.messagelabs.com
2006-11-09 04:28:41.036006500 26872 running plugin (helo): check_spamhelo
2006-11-09 04:28:41.036244500 26872 trying to get config for badhelo
2006-11-09 04:28:41.036676500 26872 Plugin check_spamhelo, hook helo returned DECLINED,
2006-11-09 04:28:41.036863500 26872 trying to get config for me
2006-11-09 04:28:41.037176500 26872 250 mydomain.com Hi mail55.messagelabs.com [216.82.240.35]; I am so happy to meet you.
2006-11-09 04:28:41.145783500 26872 dispatching MAIL FROM:<Email_From@Sendingdomain.com>
2006-11-09 04:28:41.145786500 26872 full from_parameter: FROM:<Email_From@Sendingdomain.com>
2006-11-09 04:28:41.145788500 26872 from email address : [<Email_From@Sendingdomain.com>]
2006-11-09 04:28:41.145790500 26872 running plugin (mail): require_resolvable_fromhost
2006-11-09 04:28:41.145792500 26872 trying to get config for invalid_resolvable_fromhost
2006-11-09 04:28:41.145794500 26872 trying to get config for require_resolvable_fromhost
2006-11-09 04:28:41.145796500 26872 Plugin require_resolvable_fromhost, hook mail returned DECLINED,
2006-11-09 04:28:41.145815500 26872 running plugin (mail): rhsbl
2006-11-09 04:28:41.145817500 26872 trying to get config for rhsbl_zones
2006-11-09 04:28:41.149810500 26872 rhsbl plugin: Checking Indalex.com.dsn.rfc-ignorant.org for TXT record in the background
2006-11-09 04:28:41.149813500 26872 Plugin rhsbl, hook mail returned DECLINED,
2006-11-09 04:28:41.149815500 26872 running plugin (mail): check_badmailfrom
2006-11-09 04:28:41.149817500 26872 trying to get config for badmailfrom
2006-11-09 04:28:41.149818500 26872 Plugin check_badmailfrom, hook mail returned DECLINED,
2006-11-09 04:28:41.149820500 26872 getting mail from <Email_From@Sendingdomain.com>
2006-11-09 04:28:41.149822500 26872 250 <Email_From@Sendingdomain.com>, sender OK - how exciting to get mail from you!
2006-11-09 04:28:41.254418500 26872 dispatching RCPT TO:<alfred@mydomain.com>
2006-11-09 04:28:41.254422500 26872 to email address : [<alfred@mydomain.com>]
2006-11-09 04:28:41.254423500 26872 running plugin (rcpt): rhsbl
2006-11-09 04:28:41.254425500 26872 rhsbl plugin: waiting for rhsbl dns
2006-11-09 04:28:41.424864500 26872 rhsbl plugin: DONE waiting for rhsbl dns, got 1 answers ...
2006-11-09 04:28:41.426112500 26872 Plugin rhsbl, hook rcpt returned DECLINED,
2006-11-09 04:28:41.426258500 26872 running plugin (rcpt): dnsbl
2006-11-09 04:28:41.426501500 26872 trying to get config for dnsbl_zones
2006-11-09 04:28:41.426789500 26872 dnsbl plugin: waiting for dnsbl dns
2006-11-09 04:28:41.426970500 26872 dnsbl plugin: DONE waiting for dnsbl dns, got 4 answers ...
2006-11-09 04:28:41.428495500 26872 Plugin dnsbl, hook rcpt returned DECLINED,
2006-11-09 04:28:41.428662500 26872 running plugin (rcpt): check_badmailfrom
2006-11-09 04:28:41.428852500 26872 Plugin check_badmailfrom, hook rcpt returned DECLINED,
2006-11-09 04:28:41.429003500 26872 running plugin (rcpt): check_badrcptto_patterns
2006-11-09 04:28:41.429220500 26872 trying to get config for badrcptto_patterns
2006-11-09 04:28:41.429724500 26872 Plugin check_badrcptto_patterns, hook rcpt returned DECLINED,
2006-11-09 04:28:41.429883500 26872 running plugin (rcpt): check_badrcptto
2006-11-09 04:28:41.430076500 26872 trying to get config for badrcptto
2006-11-09 04:28:41.430840500 26872 Plugin check_badrcptto, hook rcpt returned DECLINED,
2006-11-09 04:28:41.430983500 26872 running plugin (rcpt): check_goodrcptto
2006-11-09 04:28:41.431208500 26872 check_goodrcptto plugin: stripping '-' extensions
2006-11-09 04:28:41.431362500 26872 trying to get config for goodrcptto
2006-11-09 04:28:41.432979500 26872 Plugin check_goodrcptto, hook rcpt returned DECLINED,
2006-11-09 04:28:41.433132500 26872 running plugin (rcpt): rcpt_ok
2006-11-09 04:28:41.433337500 26872 trying to get config for me
2006-11-09 04:28:41.433496500 26872 trying to get config for rcpthosts
2006-11-09 04:28:41.433972500 26872 Plugin rcpt_ok, hook rcpt returned OK,
2006-11-09 04:28:41.434158500 26872 250 <alfred@mydomain.com>, recipient ok
2006-11-09 04:28:41.646717500 26872 dispatching DATA
2006-11-09 04:28:41.647004500 26872 354 go ahead
2006-11-09 04:28:41.647185500 26872 trying to get config for databytes
2006-11-09 04:28:41.647494500 26872 max_size: 15000000 / size: 0
2006-11-09 04:28:41.647816500 26872 trying to get config for timeout
2006-11-09 04:28:41.896224500 26872 spooling message to disk
--ADDED--
2006-11-09 04:33:14.308741500 26872 max_size: 15000000 / size: 1006
2006-11-09 04:33:14.308978500 26872 trying to get config for me
2006-11-09 04:33:14.309618500 26872 451 Incomplete DATA
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next email message
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2006-11-09 06:21:59.907508500 27629 Accepted connection 0/40 from 216.82.240.35 / mail55.messagelabs.com
2006-11-09 06:21:59.907755500 27629 Connection from mail55.messagelabs.com [216.82.240.35]
2006-11-09 06:21:59.908380500 27629 running plugin (connect): check_earlytalker
2006-11-09 06:22:00.909049500 27629 check_earlytalker plugin: remote host said nothing spontaneous, proceeding
2006-11-09 06:22:00.909376500 27629 Plugin check_earlytalker, hook connect returned DECLINED,
2006-11-09 06:22:00.909534500 27629 running plugin (connect): check_relay
2006-11-09 06:22:00.909791500 27629 trying to get config for relayclients
2006-11-09 06:22:00.910253500 27629 trying to get config for morerelayclients
2006-11-09 06:22:00.910561500 27629 Plugin check_relay, hook connect returned DECLINED,
2006-11-09 06:22:00.910713500 27629 running plugin (connect): check_norelay
2006-11-09 06:22:00.910907500 27629 trying to get config for norelayclients
2006-11-09 06:22:00.911292500 27629 Plugin check_norelay, hook connect returned DECLINED,
2006-11-09 06:22:00.911448500 27629 running plugin (connect): dnsbl
2006-11-09 06:22:00.911769500 27629 dnsbl plugin: RBLSMTPD not set for 216.82.240.35
2006-11-09 06:22:00.911934500 27629 trying to get config for dnsbl_allow
2006-11-09 06:22:00.912368500 27629 trying to get config for dnsbl_zones
2006-11-09 06:22:00.913298500 27629 dnsbl plugin: Checking 35.240.82.216.relays.ordb.org for TXT record in the background
2006-11-09 06:22:00.915922500 27629 dnsbl plugin: Checking 35.240.82.216.dnsbl.njabl.org for TXT record in the background
2006-11-09 06:22:00.917329500 27629 dnsbl plugin: Checking 35.240.82.216.whois.rfc-ignorant.org for TXT record in the background
2006-11-09 06:22:00.918628500 27629 dnsbl plugin: Checking 35.240.82.216.sbl-xbl.spamhaus.org for TXT record in the background
2006-11-09 06:22:00.919898500 27629 Plugin dnsbl, hook connect returned DECLINED,
2006-11-09 06:22:00.919995500 27629 trying to get config for smtpgreeting
2006-11-09 06:22:00.920349500 27629 220 server.mydomain.com ESMTP
2006-11-09 06:22:00.920560500 27629 trying to get config for timeoutsmtpd
2006-11-09 06:22:00.920766500 27629 trying to get config for timeout
2006-11-09 06:22:01.030888500 27629 dispatching HELO mail55.messagelabs.com
2006-11-09 06:22:01.031185500 27629 running plugin (helo): check_spamhelo
2006-11-09 06:22:01.031425500 27629 trying to get config for badhelo
2006-11-09 06:22:01.031831500 27629 Plugin check_spamhelo, hook helo returned DECLINED,
2006-11-09 06:22:01.032015500 27629 trying to get config for me
2006-11-09 06:22:01.032326500 27629 250 mydomain.com Hi mail55.messagelabs.com [216.82.240.35]; I am so happy to meet you.
2006-11-09 06:22:01.136020500 27629 dispatching MAIL FROM:<Email_From@Sendingdomain.com>
2006-11-09 06:22:01.136378500 27629 full from_parameter: FROM:<Email_From@Sendingdomain.com>
2006-11-09 06:22:01.136515500 27629 from email address : [<Email_From@Sendingdomain.com>]
2006-11-09 06:22:01.137215500 27629 running plugin (mail): require_resolvable_fromhost
2006-11-09 06:22:01.137498500 27629 trying to get config for invalid_resolvable_fromhost
2006-11-09 06:22:01.138047500 27629 trying to get config for require_resolvable_fromhost
2006-11-09 06:22:01.138386500 27629 Plugin require_resolvable_fromhost, hook mail returned DECLINED,
2006-11-09 06:22:01.138538500 27629 running plugin (mail): rhsbl
2006-11-09 06:22:01.138898500 27629 trying to get config for rhsbl_zones
2006-11-09 06:22:01.139305500 27629 rhsbl plugin: Checking Indalex.com.dsn.rfc-ignorant.org for TXT record in the background
2006-11-09 06:22:01.140694500 27629 Plugin rhsbl, hook mail returned DECLINED,
2006-11-09 06:22:01.140772500 27629 running plugin (mail): check_badmailfrom
2006-11-09 06:22:01.140980500 27629 trying to get config for badmailfrom
2006-11-09 06:22:01.141333500 27629 Plugin check_badmailfrom, hook mail returned DECLINED,
2006-11-09 06:22:01.141511500 27629 getting mail from <Email_From@Sendingdomain.com>
2006-11-09 06:22:01.141667500 27629 250 <Email_From@Sendingdomain.com>, sender OK - how exciting to get mail from you!
2006-11-09 06:22:01.246948500 27629 dispatching RCPT TO:<alfred@mydomain.com>
2006-11-09 06:22:01.247242500 27629 to email address : [<alfred@mydomain.com>]
2006-11-09 06:22:01.247462500 27629 running plugin (rcpt): rhsbl
2006-11-09 06:22:01.247809500 27629 rhsbl plugin: waiting for rhsbl dns
2006-11-09 06:22:01.333758500 27629 rhsbl plugin: DONE waiting for rhsbl dns, got 1 answers ...
2006-11-09 06:22:01.334977500 27629 Plugin rhsbl, hook rcpt returned DECLINED,
2006-11-09 06:22:01.335130500 27629 running plugin (rcpt): dnsbl
2006-11-09 06:22:01.335374500 27629 trying to get config for dnsbl_zones
2006-11-09 06:22:01.335642500 27629 dnsbl plugin: waiting for dnsbl dns
2006-11-09 06:22:01.335832500 27629 dnsbl plugin: DONE waiting for dnsbl dns, got 3 answers ...
2006-11-09 06:22:01.337042500 27629 trying to get config for dnsbl_zones
2006-11-09 06:22:01.337304500 27629 dnsbl plugin: waiting for dnsbl dns
2006-11-09 06:22:03.248118500 27629 dnsbl plugin: DONE waiting for dnsbl dns, got 1 answers ...
2006-11-09 06:22:03.248860500 27629 Plugin dnsbl, hook rcpt returned DECLINED,
2006-11-09 06:22:03.249003500 27629 running plugin (rcpt): check_badmailfrom
2006-11-09 06:22:03.249191500 27629 Plugin check_badmailfrom, hook rcpt returned DECLINED,
2006-11-09 06:22:03.249343500 27629 running plugin (rcpt): check_badrcptto_patterns
2006-11-09 06:22:03.249566500 27629 trying to get config for badrcptto_patterns
2006-11-09 06:22:03.250058500 27629 Plugin check_badrcptto_patterns, hook rcpt returned DECLINED,
2006-11-09 06:22:03.250214500 27629 running plugin (rcpt): check_badrcptto
2006-11-09 06:22:03.250409500 27629 trying to get config for badrcptto
2006-11-09 06:22:03.251152500 27629 Plugin check_badrcptto, hook rcpt returned DECLINED,
2006-11-09 06:22:03.251294500 27629 running plugin (rcpt): check_goodrcptto
2006-11-09 06:22:03.251533500 27629 check_goodrcptto plugin: stripping '-' extensions
2006-11-09 06:22:03.251682500 27629 trying to get config for goodrcptto
2006-11-09 06:22:03.253301500 27629 Plugin check_goodrcptto, hook rcpt returned DECLINED,
2006-11-09 06:22:03.253461500 27629 running plugin (rcpt): rcpt_ok
2006-11-09 06:22:03.253671500 27629 trying to get config for me
2006-11-09 06:22:03.253843500 27629 trying to get config for rcpthosts
2006-11-09 06:22:03.254305500 27629 Plugin rcpt_ok, hook rcpt returned OK,
2006-11-09 06:22:03.254491500 27629 250 <alfred@mydomain.com>, recipient ok
2006-11-09 06:22:03.357138500 27629 dispatching DATA
2006-11-09 06:22:03.357435500 27629 354 go ahead
2006-11-09 06:22:03.357614500 27629 trying to get config for databytes
2006-11-09 06:22:03.357928500 27629 max_size: 15000000 / size: 0
2006-11-09 06:22:03.358237500 27629 trying to get config for timeout
2006-11-09 06:22:03.464021500 27629 spooling message to disk
--ADDED--
2006-11-09 06:26:35.942091500 27629 max_size: 15000000 / size: 1006
2006-11-09 06:26:35.942323500 27629 trying to get config for me
2006-11-09 06:26:35.942966500 27629 451 Incomplete DATA